I undergo appendicitis surgery over here in Columbia. I will breakdown my experience from section to section. (1) Parking and security 5 stars for this. Ample spaces of parking with good security. Stay in patients will get a special parking rate. I got free parking for staying 2 nights 3 days here. (2) Registration counter Process is quick and easy as I was guided by the friendly staff here. 5 stars for this. (3) Emergency room I was first diagnosed by Dr Marvin & he advised me that I am required to stay in the hospital for further check. AIA took quite some time to release the GL letter. Total time waited to be in the ward is 4 to 5 hours. Something which can be improved, if you require the patient to do urine test, please give the patient some water to drink. 4 stars rating here. (4) Ward - 2 bedded room Overall it is a new hospital this I would say, everything looks brand new including toilet and bed! However, it would be appreciated if the team of nurse monitor visitors for adults who are warded in here. I got very disturbed by one of the patients who have 3 visitors when she got warded at 4am. The 3 visitors are very inconsiderate that they have loud discussion & played their phones. I have to get up despite my pain and inform the nurse that there were people in the ward. 2 stars for this ... Disappointed (5) My surgery doctor Dr Naga (Anaesthetic specialist) & Dr Ruhi (Surgeon) came to me and told me I need immediate surgery at 2pm. The surgery went well as I did the 3 key hole surgery to remove the appendicitis. 5 stars for the success for the surgery (6) Normal care ward Understand that I have allergy in certain medications, the dr didn't mention to monitor me after I consume the new medication after my surgery. I had an allergy reaction that I need to drag my tired and painful body down from the bed to inform the nurses I had discomfort. Dr Naga was quickly informed and he came to the rescue. 3 stars for this. (7) Food choices for warded patients As their canteen is not ready, the food choices are very limited. The food is catered from other branches and delivered here. I got mine, food was prepared on 20/6/24 and preheated and serve to me on 27/6 -29/6/24. Abit dissatisfied as the choices are mainly spicy meals (except for chicken porridge). 1 star for this Overall, here require more time to develop to be able to serve the community.

We want to express our heartfelt gratitude to Dr. Wong Wen Hao, Dr Mohd Afiq Syahmi bin Ramli, Dr Wong Yee Ming, Dr Arunan Periasamy, midwifes and the amazing team at Columbia Hospital Bukit Jalil for their exceptional care throughout the pregnancy, delivery, and postpartum journey. Your professionalism and warm smiles reassured us that we were in capable hands, giving us peace of mind during this important time. Thank you sincerely for everything! Much appreciated. #twinbabies #fraternaltwins #160724 #ColumbiaBukitJalil

Outpatience Experience - Love the ambiance, doktor bg clear explanation. Staff pun very attentive. Mcm i guna GL pun went smooth, and diorg akan inform awal if need to use own money or which treatment cover by insurance. Overall I am satisfied. Inpatient - It went well for the surgery and the nurse very helpful. Clear explanation from Dr Afiq from anesthetist specialist before the procedure and after procedure. For orthopedic specialist, Dr Zamri is the best! He gives very clear explanation regarding my issue and what will happen during and after treatment. Physiotherapy - Encik Amirul Asraf was great, he teach me how to use proper tools such as underarm cane, how to adjust it, how to walk using it. Very clear explanation and give lot’s of examples do’s and don’t.

I want to express my deepest gratitude for the exceptional care I received during my recent stay (6/10-9/10) at the hospital. Dr. Maathichsudhaar, thank you for your expertise and for guiding me through the surgery with such skill and compassion, also thank you to Dr.Afif (Anesthesiologist) and Dr. Rohini at the A&E. To the incredible nurses of Ward 611 (asiah, balqis, susan, alisa, i may missed some other names, sorry) I can't thank you enough for your kindness and attentiveness, especially when I needed help with even the simplest tasks like walking to the toilet and attending to my every need. Your patience and dedication in ensuring my comfort made such a difference. Thanks to Nadia (xray & CT scan radiographer) for her professionalism and care, and to Ms Jassilyn & Mr Mani, customer service ambassador for checking in on me to ensure I was comfortable during my stay. I am truly grateful to each of you for making this experience as smooth as possible and I would like to recognize your efforts and dedication in providing such outstanding care. Thank you all for going above and beyond in your roles, and please know that your work does not go unnoticed.

Dear Dr. Gayethri, I would like to extend my heartfelt gratitude for the outstanding care you provided to my mother during her stay at Columbia Asia Hospital Bukit Jalil. Your dedication, compassion, and professionalism gave us great comfort and reassurance during a challenging time. I would also like to thank Dr. Afiq, Dr. Nagappan, Dr. Maathi, Dr. Rohini, Dr. Thiagu, and Dr. Sharon Pal for their incredible support and expertise. Each one of you played a crucial role in my mother’s recovery, and we felt truly fortunate to have such a dedicated team looking after her. A special mention goes to the nursing staff for their tireless efforts, kindness, and attention to detail. Their warmth and patience made my mother feel truly cared for every day. Finally, thank you to Columbia Asia Hospital Bukit Jalil for fostering a compassionate and professional environment. We are deeply grateful to the entire team for making my mother’s experience as positive as possible.