Hospitals today need money to operate we get that, but when hospitals lack concern, empathy and only ask question, mode of payment, it becomes a business only enterprise. This lack of emphathy is lacking across most of the division. The doctors are still of good quality, but the support system needs to buck up. Special mention to the anesthesiologist who was fullfilling her role as a doctor, showed empathy and even called.

Terribly long wait for the ortho doctor to sign off on a GL letter. It took FIVE hours for him to sign of on it and for his admin staff to submit it. We’re still here waiting for the GL to be approved. Private hospital no diff from gov hospital in terms of wait time.

The worst and most terrifying experience of my life — all because of the anaesthesia doctor Before the procedure even started, the anaesthesia doctor let me suffer in so much pain. It was extremely unprofessional and traumatic. I expected care and compassion, but got none. To make things worse, the hospital admission process was a nightmare. It took over 6 hours just to get a room. First, they said the delay was due to pending insurance GL. Then they said if I wanted it fast, I should pay on my own. But after I agreed to self-pay, they suddenly told me there were no rooms available. Lousy coordination and terrible service overall.

Dato Dr Ganes( Gastro) - Tqvm for all ur help. Dato Dr Ganes is a very kind n excellent Dr. His staffs , Nurse Zurina n Nurse Hadine - Tqvm n keep up the good job n also to the other staffs. Dr Siva ( Anast )- Tqvm. Great Endo team ! Thanks alot.