The worst and most terrifying experience of my life — all because of the anaesthesia doctor Before the procedure even started, the anaesthesia doctor let me suffer in so much pain. It was extremely unprofessional and traumatic. I expected care and compassion, but got none. To make things worse, the hospital admission process was a nightmare. It took over 6 hours just to get a room. First, they said the delay was due to pending insurance GL. Then they said if I wanted it fast, I should pay on my own. But after I agreed to self-pay, they suddenly told me there were no rooms available. Lousy coordination and terrible service overall.

this is a great hospital. awesome doctors and great nurse team at daycare 👍🏼 I was here today for my 8th surgery in the last 2yrs. surgery 1-7 was good. But today, could be better if anaesthetist was a different doctor 🤔 Anaesthetist Dr Maya was my only problem today. 1. I can hear her nose having sniffles, but she wasn’t wearing a mask 👎🏼 2. ⁠she poke drip needle into my hand wrongly and had to poke the 2nd time. i said that this never happened it my first 7times here, but she did not admit fault. She said that,…..”it's nobody's fault” indirectly denying fault. 👎🏼 3. ⁠she answered her mobile while attending to me. Totally not professional 👎🏼 i voiced it out to nurses at DAYCARE after she left, they agreed with me that this DOCTOR MAYA is quite arrogant and could be more ethical ⚠️ She could be having a bad day?… if she was, please learn to keep the negativity at home ya. And please remind yourself to that you are supposed to be a PROFESSIONAL with ethical values, especially when working in a hospital like PANTAI HOSPITAL. You’re just giving the place a bad name! 😅 i hope PANTAI HOSPITAL will educate the DOCTORS to address the mentioned problems, so that the Good Legacy In your name will not be tarnished!

I recently underwent surgery for an epiglottic cyst at Pantai Hospital Kuala Lumpur, and I couldn’t be more thankful for the incredible care I received. My procedure was handled by Dr. Kong Min Han and Dr. Maya Nagaratnam—both of whom were extremely professional, knowledgeable, and compassionate throughout the entire process. From pre-op consultations to post-surgery recovery, everything was clearly explained and handled with the utmost care. The staff at Pantai Hospital were absolutely amazing—always attentive, reassuring, and professional. I felt genuinely cared for at every step. The hospital itself is very well-equipped, with clean and modern facilities that made my stay comfortable and stress-free. I felt confident and safe in their hands, and my recovery has been smooth thanks to their excellent medical and nursing support. Thank you to Dr. Kong, Dr. Maya, and the entire team at Pantai Hospital KL for making this a positive and reassuring experience. Highly recommended for anyone seeking high-quality medical care!