“Dr. Ong provided exceptional care for my daughter, showing compassion, professionalism, and expertise. Truly grateful for such dedicated treatment.”

*Complaint against Dr Ong B** H*** professional and attitude at Kedah Medical Centre* I went to KMC to see Dr Ong due to having headache frequently. This is a Chinese consultant on duty. The consultant is having a really bad attitude upon attending to me, first he questions about my gender as my short hairstyle looks as a male, where he can actually refer my gender to the biodata in the computer system if he is professional enough in assessing a patient. I feel quite offended when he added a sentence to me indicated that" cause you look like a male"，somemore my mother is still at my side, I feel like been humiliated, not only myself and for my mother as well. Next, after knowing that my job is a nurse working at general hospital, he questioned and surprised that there is still Chinese Female nurses working in general hospital nowadays. Again, I feel offended as there is no races difference in nursing field. in fact, nursing is a broad diversity from people of different races and ethnicity joining this career. As a nurse, I feel humiliated again as Doctor as a professional is looking down at this nursing career where he doesn't realize that nurses forms the biggest manpower of healthcare system and they assist Doctor like him as well. Moreover, I am a patient who would like to seek for his advice for my healthcare issues but not treat me as his personal assistant nurse in his own office. I don’t know what happened to him, probably he was having a bad day, or anything else. But I believe that this is not an excuse to treat a patient this rude way, this is also kind of spoiling the good image and reputation of Kedah Medical Centre. I hope you would take necessary actions so that the management team in charge can help to improve the quality of patients service, so that the future patients won’t experience what I had experienced again. Appreciate for your reading and helping, thank you Five stars rate so that can seek for your attention and public's awareness

Yes very excellent service, humble staffs doctor ong specialist pakar peubatan. Super excellent humble wonderful