Visiting Dr Jeffrey at Sunway Medical Centre, orthopaedic clinic. Cozy environment at Tower D 4th floor. Service from the staff really good and friendly..The facilities like a 5 star hotel.Sangat puas pelayanan nya selama proses Radioterapi...dan ucapan terima kasih atas semua layanan oleh para suster nama Rais., Athirah., Shafiqah Azmi, Norsaleen., Mimi, Irene, Sha, filzah, huisin, Amin, Fendi, Sofea, ng huisin, Wan, Janice., dari pasien an. AGUS HENDRA TANUSA..., dari Surabaya - Indonesia

Horrible experience of my visit of Dr Jeffrey (Orthopaedic department) this morning. We reached there by 9.35am this morning. Even though there was only one patient ahead of us in the queue, we ended up waited for 1.5 hours. Yes, 1 patient. 1.5 hours. And eventually we realized that the doctor was spending time sembang / “teaching” / “guiding” three interns / practitioners from IMU. While I understand the importance of training and education, it is concerning that this was prioritized over the timely care of waiting patients. Like many others, I have limited time off from work, and such delays are both inconvenient and stressful. Furthermore, when we finally got to see him, the consultation lasted only 5 minutes. Despite the short duration, we were charged almost RM300 for the consultation, with the total bill amounting to nearly RM600 including medicine. This experience has left me feeling that the service was unprofessional and did not prioritize patient care appropriately. I hope SMC can review this matter seriously as it reflects poorly on the standards I expect from a reputable medical centre like Sunway Medical Centre.

First time at orthopaedics, brought my child to see Dr. Jeffrey because of a fractured elbow. The doctor's explanation was clear and easy to understand. Overall experience is good.

Came orthopaedic to see Dr Jeffrey for a follow-up on leg. Dr is very easy for explanation and discussion. Overall experience is ok so far.

Extremely satisfied with the service from staff and Dr. Jeffrey Jaya Raj and team from the Orthopaedic Department. Infinite thanks to all staff on 5B, day and night. All facilities were very satisfactory. Thanks everyone. I love Sun Med.