Today I seen Dr Dan & Dr Ng Khai Oon. Very good doctors and explain well. Nurses are kind & efficient. Customer service Ms Fazilat very attentive.

My both kids are regular customer with Dr Dan, Pediatrics who are always our first choice over the past 11 years. This is my daughter 4th admission. Everything in order when last day ( number 5th day in hospital) of stay I went to insurance counter ask the claimed form back. The person in charge call up to Dr clinic. The nurse ( Chinese) who pick up call. Over the conversation she told me I should had inform early neither the insurance counter. And she repeated and highlighted 2-3 times about this statement. I told her I handed the form to insurance counter on the next day ( day time) of admission. And the insurance counter has passed it to clinic on the same days. Most tested reports are out on the first admission day. In the past 3 times admission experienced I always get the claim signed form before discharge same as my son last year (2021). In all chaotic situation, things happened just come out a solution rather finger point. Highlighted and stress on a blame to customer is inappropriate. This turn us away although we will missed a good Dr here.

Dr Dan very well experience doctor and clinic nurses are very helpful