First and the last! Bad experience at ER. My 2 months old baby was confirmed RSV and that was day 5. Baby's chest was showing retractions and need urgent admission. We expect the process to be quick. But we were left in isolation room for 5 hours without timely check up on baby. Until my baby cried out hard and face turned purple, I carried my baby all the way out from the room to counter asked for help. But the doctor who attended to me was arrogant, Dr Anand. He listened to my baby's lung and said it was clear, but spo2 drop to 87 which is critical for baby. He tried to rest assure us but in arrogant way, claiming that condition is normal. It made us feel that, were we as parents just over reacted? When I asked why no timely check up on baby and we were left helpless in the room. Baby's cough was getting more frequent and hard. She couldn't drink any and kept crying. Out of surprise the doctor replied us that he was busy with many patients. The fact was when I attended to counter, the doctor was with his phone. When I requested for urgent help, the doctor doesn't seem well alarmed and didn't work quick on emergency procedure. I couldn't imagine, we were left in room without hourly check up, what would happen if we as first time parents missed out any abnormal sign on baby who just aged 2 months plus. One of the medical staffs even told me they couldn't do phlegm suction for baby at ER. Within 5 hours, there's no any quick medical assistance from paediatric unit. Until I alerted the staff that baby's condition get worsen, ER medical team only alert paediatric unit for help. Sorry that I insisted to transfer out to other hospital but I think I had made a wise choice. It seems that the handling way of ER needs improvement.

Avoid their pediatric surgeon. Doctor only there once a week for few hours. The doctor will ask ur 6 years old kid walk to treatment room with wearing panties only (pass by the whole waiting zone that full with parents and patients). Away for thaipusam and tell you wont skip his holiday for your case. Ask you to make decison for your kid whether proceed surgery after admission. Changed doctor to follow up due to none availability of incharge doctor, ,not even better. ask u to go subang jaya medical centre next day to access the wound before decide further treatment. If not wait for next week. Tell u your case is trouble to follow up and "not earn alot" type of case. What i have heard? I really dont have any idea what's wrong with their pediatric surgeon doctors.

My daughter admitted hospital due to coughing, the doctor ‘Dr. Khairunnisa’ very professional and nice. But the nurse in ward there not so nice..The room was ‘smart room’..can get the ‘google’ to sing, can open and close the curtain ☺️ without move yourself 😀 Only 2 thing is not good: -Food for guardians is not provided -no blanket provide for guardians that stay overnight with kid

I will give Zillion star's for DR. VINODHINI BHASKARAN ❤️ I can't express the love and appreciation I have in my heart for Dr. Vino. I followed Dr. Vino all the way to Part City for my second previous baby, after my first previous child at Sri Kota Klang 5 years ago. I and my husband willing to travel from Banting to Part City Damansara for visit and delivery our baby with Dr. Vino. There are not enough words to describe how thankful we are for Dr. Vino for her kindness, excellent care, support, compassion and unwavering dedication. Very friendly Doctor and more like a family with us. Very easy to communicate and always made us feel heard and comfortable. No words to describe how grateful we are. I will always rekemen Dr. Vino to all my family members, friends and all if they are looking for obgyn doctor.The best ever Doctor who help, guide and support us to make our dream of being parents come true after struggle for 9 years. God gifted doctor for us. My KK Nurses shock seeing my recovery process😍😍 I'm doing really great during my postpartum. Dr. Khairunisah the paediatrician doctor also so good and provide an excellent care for my baby. Doctor explain each care and intervention plan on her each visit. Highly appreciated it ❤️❤️ Nurses: Labor room nurses and Nursery Nurses all so good. Highly appreciated their dedication and support. I will give extra 10 star's for nursery nurses for taking a good and excellent care on my baby. Provided a good support and guide on Breastfeeding too ❤️❤️❤️ highly appreciated it..

Wrapping up 7 days 6 nights at the hospital with my girl, it felt more like a healing retreat than a hospital stay. Huge shoutout to the super caring nurses (ward 5A) who were always attentive and kind, and of course, Dr. Nisa (the real MVP) for handling Hana’s dramatic moments with so much patience and grace. Special thanks to Rodzlan (customer care) for looking out my kid during my time at emergency. Your kindness didn’t go unnoticed! The food were effing good! Every meal came with great options, and even my child had her favourites. From emergency to discharge, the whole process was fast and smooth, no hassle, just excellent service. Thank you for making our stay feel safe, calm, and full of care. A sold 9.5/10!