I was referred to Nephrologist & Physician Dr Tham Zhang Duan who was on call. I had to be admitted and during the 5 days, Dr Tham and ENT Surgeon Dr Gopalan Nair attended to me with professionalism and thoroughness. They showed utmost care and concern on a soft skill approach. To dear Dr Tham, “My heartfelt thanks to you for your utmost attention, your thoroughness, commendable follow-ups, commitment and time to ensure my wellness and that my lungs are cleared from the ‘villains’”. To dear Dr Gopalan, “Thank you much for explaining, for quick reminders on medication sequence and for injecting some humours”. Such dedicated doctors! From the ward nurses who worked and attended to me day and night too, to the F&B ladies and outsourced cleaners, “Thank you.” Each one of you is appreciated. I was admitted to LWEH for 5 days. The admission took a long time due to the insurance approval side and bed availability. The hospital is clean although furnishing and fittings are dated. Every doctor, nurse, service liners is polite. Of course there’s always room for improvement in the hospital system, SOPs and probably interpersonal skills.

We would like to express our sincere gratitude to Dr Tham Zhang Duan, your kindness and care have been a guiding light. Thank you for your exceptional dedication. Thank you to A&E , ICU and Cardiac ward staff nurses too. We greatly appreciate your service and dedication, as the late Mdm Tung did always mentioned “nurses are the angels” 👼🏻 From Family members of the late Mdm. Tung Phaik Eng