I would like to express my sincere and heartfelt appreciation to Dr. Elang and Nurse Amirah at Thomson Hospital for the exceptional care I received throughout my entire treatment journey. From my very first appointment, I felt an immediate sense of reassurance under Dr. Elang’s care. He was patient, gentle, and incredibly thorough in his examination. What stood out most to me was how he took the time to listen and understand the concerns I had been carrying for years. After seeing several ENT specialists in the past, it meant a great deal to finally meet a doctor who understood not just the medical aspect of my condition, but also the personal impact it had on my life. His clear explanation of my diagnosis helped me gain clarity, and his thoughtful approach made me feel safe and supported from the beginning. I later underwent surgery with him, and I truly appreciated the meticulous care shown at every stage. The process, from preparation to the surgery itself and through the post-operative follow-up was handled with such careful attention and professionalism. It was very reassuring to know I was in the hands of someone who approached every detail with precision and genuine commitment. His guidance throughout my recovery made a significant difference, and I am deeply grateful for that. I would also like to extend my heartfelt thanks to Nurse Amirah, who supported me with such kindness and steadiness. Her gentle approach, clear communication, and warm professionalism made the experience far less overwhelming. She carried out her duties with genuine care, and I truly appreciated her presence throughout my treatment. During my admission in Ward 6C, I was consistently met with kindness and compassion from the nursing team. They checked on me regularly, made sure I was comfortable, and patiently attended to any pain or discomfort after the surgery. Their gentleness, respect, and attentiveness made the recovery process much more manageable, and I am sincerely grateful for the way they cared for me. Overall, I am deeply thankful for the professionalism, empathy, and dedication shown by Dr. Elang, Nurse Amirah, and the entire Ward 6C team. Their collective care not only helped resolve a long-standing medical issue but also gave me a sense of confidence and comfort throughout the entire experience. I truly appreciate everything they have done for me, and I am very grateful to have been under their care.

The best ENT doctor in town! I’ve been Dr. Bala’s patient since 2019 — underwent polyp removal and sinus surgery under his care. The service is top-notch, and he’s always open to discussing the condition thoroughly. Highly recommended! With Maya as the nurse - am very satisfied with her unwavering service and Dr Bala's PA, Emma for her assistance and understanding during my visits.

I underwent surgery with Dr Elang (ENT) and was very impressed with his professionalism and care. He was very patient and kind from pre to post-operation, guiding and checking thoroughly all the way. The procedure and subsequent recovery was very manageable following doctor's instructions. Special thanks to Dr Elang's nurse, Huda, as well. She always has a smile and is generous with kind words, and has been very comforting throughout the process.