To: Doctors, nurses, front liners of Sunway Medical Centre Velocity "THANK YOU for saving my mum!!!" Here I would like to share the experience of my mum as a Covid Cat 5 recovering patient at SMCV. My mum is 66 years old. She is fully vaccinated and has received 2nd dose of Sinovac vaccine on 30 June 2021. On 3 August 2021, my mum was tested Covid positive, category 5 ICU. She was admitted to Sunway Medical Centre Velocity on 3 August and finally able to discharge on 12 August 2021 after hospitalized for 10 days. I would like to express my gratitude and thank you to all doctors, nurses, frontliners in Sunway Medical Centre Velocity (SMCV) for their top-notch dedicated services, professionality and expertise, in performing their best to save lives. THANK YOU ALL for saving my mum!!! Personally, I would like to extend my utmost appreciation to Dr. Nurul Yaqeen Mohd Esa (Consultant Respiratory Specialist & Internal Medicine Physician) main doctor for all Covid patients as well as Dr. Melvin A/L Kandasamy specialize in Anaesthesiology whom both have been closely follow up and constantly consulting and update my mum's progress and advise the necessary. Doctors and nurses in SMCV are very attentive and keep updating my mum's condition to me daily. Doctor will also call/WhatsApp me if there's any updates on her condition/ progress. I also able to call to the ward and checked with the nurse asking about my mum's condition and they explained to me as well if there's any issues. This is the form of communication we can have with the given circumstances. We can only take care ourselves at home, and leave my mum in doctors' hands and their expertise while keep praying have faith and hoping the medication and support given will help improve my mum's condition. I really appreciate all the updates explanation given by the doctors as well as the nurses who have been well taking care my mum on her diet, asking her foods she would to have, changing diapers and wiping cleaning body for her when she needed or requested for assistance. All the doctors and nurses from Covid ward to ICU ward have been very friendly and keep motivating my mum to stay strong and constantly giving her moral support, strength while we families can't be there physically. Not forgetting a shoutout to Accident & Emergency dept of SMCV for well execution and taking prompt actions despite the late-night emergency check in despite how exhausting it can get. Million thanks for the great care and support given to my mum during her hospital stay. My mum keeps complimenting SMCV have such a great hospitality with group of experienced and genuinely care for you doctors, front liners that giving their best care to the patients when she shared her experience in hospital to me. I feel very blessed and thankful to everyone for taking care and saving my mum. Thank you, SMCV. ❤️ sincerely from: Madam Lim and family

here this hospital is quite new all the staff and the doctors are very friendly I admitted here because of covid 19 for 16 days everything it goes very well but I want to thank you Dr nurul, Dr foo and the team who take care of me that I stay over here

The Nurses at the HDU/ICU are fantastic. Especially Lim . Very attentive & helpful. Dr Foo & Dr Nurul are just fantastic. Faizanah 💕

My dad was admitted to the emergency room, and I’m so grateful I chose SMCV. Their professional team attended to him immediately, from the guard to the nurses and doctors. If I had delayed my decision by a minute, the outcome could have been dire. Thankfully, my dad has been discharged. Special thanks to Dr. Foo Y.L., Dr. Nurul, Dr. Lim K.P., and all the ICU and 8A ward nurses for their attentive and caring service. Though the charges were high without a medical card, the exceptional care was worth every cent. p/s: Standard single room is very clean & food is good 👍🏻

Referred here for a chest specialist, Dr Nurul Yaqeen and then decided to get my kidneys checked with Nephrologist, Dr Radzi. Both doctors are very attentive, explained about my conditions very clearly and super gentle! I like how they're both very calm and soothing knowing that I'm anxious all the time 😆 thank you!