Very good customer service. Bring mum in for health screening at 1st floor. The customer service Ain so good to provide information. As the cashier Puwaneswary very friendly & always smiling. Patient sure scared & confused but with the good staffs to ensure & make a pleasant visit a nice way for healthcare. Well done. As for Ms Lua (CSR) & Ms Yap (Dr Kua's PA) thanks for ur caring & immediate response as aunt on treatment in beacon hospital. In Lily ward nurse Ronnie very attentive thank you so much. Salute the responsible nurses on the care & service provided.

The service provided was excellent, and the lab test results were also fast. Special thanks to the doctors who handled the case: Dato Dr Mohamed Ibrahim A Wahid, Dr Choong Chee Leong, Dr Koh Khai Luen, and Dato Dr Patrick Tan Seow Koon. Additionally, thank you to Ms. Mina Ripin, who was very helpful throughout the treatment process in Malaysia, assisting with administration, accommodation, and even transportation. At times, there were language communication gaps which Ms. Mina Ripin was able to bridge.

Such a nice environment and tip top services given start from the admission counter until discharge.I was admitted in Ward 9 for 3 days and excellent services given by staff nurses and such a humble doctor ( Dr Koh Khai Luen) was in charge of me. During discharge, the billing person came up to Ward and ensured my payment was done meanwhile the pharmacist came towards me and gave medication prescribed by the doctor.Hope to maintain this good service and I'm really satisfied with my stay.