Great hospitality. Experience of looking after sick children in the pediatric ward. The staff were all friendly and kind. The doctor who treated them was also very good.

As my experience with the pediatrician was great but unfortunately last Monday something horrible happened. Just wondering how Pantai Ampang can hire an unprofessional MO who treats patients without further examination but he easily makes a decision based on his own opinion until GL is rejected because of his false report. The GL appeal was sent after a bit of an argument when we and the insurance agent representative were not satisfied with the report without further inspection, but again the MO ignored the insurance asking to provide it after the appeal until finally the insurance had to once again reject the GL application for failing to provide the ct scan report. Now the insurance has blocked all related diseases due to wrong doctor's report. The waste of time that occurs in the emergency department from 9 am to 8 pm and the patient from the bed to be placed in a wheelchair.

We went to emergency for my one year old son who was having high fever..doctor did few tests and drip for my baby..after the test it was positive covid..immediately doctor said it was not covered by insurance..even I said I can pay..then they said no ward for son..after they did all the test and inserted the drip which made my son cried badly..it is so ridiculous such a big hospital but no bed for patient..at last I have paid about RM700 just for the tests and drip and have to leave the hospital..next day I went to other hospital..the paediatric doctor checked my baby throughly and said no need to drip since no dehydration sign..but pantai hospital doctor did the drip to my son when he was not having any dehydration sign..overall not recommended..hefty bill and terrible experience

2025 is the 12th year I have been faithfully visiting PHA for pediatric cases. 8/9/2025 I brought my child to visit Dr Hon's clinic and admitted him for pneumonia. The best service from the beginning I stepped into the Doctor's room, then in the Emergency department, then to the ward I am very satisfied. My suggestions 1. Regularize the supply of hot water / drinks 2 to 3 times a day. Not just at 4 am. 2. Change the drinking water jug which is very old. The cover also doesn't seem proper for a private hospital. 3. The menu for patients & caregivers is varied to be more attractive and appetizing. Overall I am satisfied with the service and would like to congratulate the nurse named Syakila (uniformed magenta color (ward B2) for the service provided. Likewise Dr. Hon Sai Kit who is soft spoken & caring. Highly recommended for you to choose as your children's doctor. My question is, is there anyone interested in opening a mart in PHA with their complete sales? The mart (grocery store) which is now boring and unattractive.

Praise be to God, thank you for the first-class service from this hospital. The customer service in the emergency department was very good and attentive, treating my child very gently. Dr. Hon, the pediatrician, you are amazing, and so are the nurses. Even though I live far away, I will return if I need to go to the hospital. Previously, my child was almost admitted to a private hospital in Puchong last year. We arrived at 3 PM and stayed until 12 AM without being admitted, with terrible service. The emergency department was so bad it made my child sicker. In the end, my husband asked me to just go home. Thank you so much to all the teams, you are all amazing and superb. This is the first time I've seen my child happy about going to the hospital. May the team at Hospital Pantai Ampang continue to serve other patients with even greater excellence. Thank you all for your excellent and outstanding service. ❤️❤️❤️