Pro - Admission was fast, Dr Shaheeran was good. Con - nurses who attended to my mum at level 3 were unfriendly and took a long time to come every time we pressed the bell. Even when I went out to the counter to call them, they would still take quite a while to come. One nurse was incredibly rude when I lodged a complaint to her after waiting for over 20 minutes for them to attend to my mum’s post surgery pain. Instead of apologizing, she was defensive and pulled the “we all have so much on our plate” card. I am not dismissing the fact that nurses go through so much, but an apology would have sufficed. She then went on to give me a complaint form.. asking me to complain about her if i’m that unsatisfied. Rude and incompetent. Please take this job more seriously and with more empathy towards patients. To those who were kind and efficient, thank you.

I chose to deliver here because I want to make my delivery memorable, as this is my first child. I just delivered my baby here last week on 2nd September 2024. I highly recommend delivering here, as the facilities, the doctor, and the service are super good. I really had a wonderful experience, as I am a first-time mother. My attending doctor is Dr. Noor Shaheeran, and she was very kind and supportive during my labour. I'm glad that she can come even though I'm giving birth around 1am. All the doctors and nurses really take good care of my daughter. They also called me after my baby and I had been discharged from the hospital just to follow up about us. I really appreciate it. Thank you, KPJ Ampang Puteri, for the great hospitality. And not to forget, they also gave my baby a free car seat. I really appreciate it. And thank you once again! #KPJMerdekaBaby #KPJBaby #careforlife

dr shaheeran, gud services…im happy with her.