I had a very reassuring experience at Sunway Medical Centre Velocity. After being involved in a car accident the night before, I initially felt fine and was able to walk away, Alhamdulillah. However, later that night I started experiencing throbbing pain, likely from being thrown around inside the car during the impact. I came to the Emergency Department the next morning, and from the moment I arrived, the doctor (Dr Lim Fang Jen), nurses, and staff were extremely attentive and professional. Everything was handled promptly and efficiently. The doctor examined me thoroughly and communicated clearly in a way that made me feel calm, safe, and confident in his care. He recommended a CT scan of my brain due to my symptoms, just to rule out any potential issues, which I fully appreciated and agreed with. Overall, the entire experience made me feel that I was truly in good hands. I’m very grateful to the whole team for making a stressful situation feel safe and well-managed. Thank you.