TO AVOID AT ALL COST !!! (Use to be great but no more) 14 april, brought my father with lower limb weakness to ed. The counter had no one and the vital signs taking room are full of nurses laughing and chit chatting loudly. After 15mins, they asked what were we waiting for and only then inform for me to register first, not at the ed counter but at the MAIN COUNTER!!! I dont understand! People comes to ed due to urgency yet you make such a ridiculous system on which ed patients need to queue for registration along with outpatients over the main registration counter?!! While i was away doing registration, none of the staff wanted to help my sick father whom cant walk to washroom! Then, after registration, the nurses asked my dad on wheelchair to see which doctor. Excuse me, arent you supposed to ask regarding the symptoms? We had a history of admission under Dr Mumtaz Malik (endocrine) And after telling my dad had unilateral lower limb weakness, how can one ask " still want to see dr mumtaz is it?". Hospital are supposed to decide which specialiaty is this!!!! Obviously either neuro or ortho!!! After that, my dad are pushed to the surgeon room in clinic and from there made to wait in admission counter while awaiting initial GL. I had never been to a private hospital whereby an ed patient not entitled to a bed and need to wait painfully for admission with no intial treatment!!!! Will go around and inform regarding your useless ED and weird administration pathyway of mananging casualty patient. Highly dissatisfied and disappointed!!! UPDATE : After waiting for 4 hours, insurance company said query is not yet answered by doctor!!!!! Asked hospital which proudly answered doctor went to eat!!!! So eating is more important than urgent ed patients. Throughout waiting time, my dad waiting on waiting chair, no any meds given. Just close your place! We've absconded and went to glenegles which offer excellent service instead! As a doctor myself, i know this is inappropriate and bad service by the hospital and specialist mr chow chong chek himself. I will lodge a report to KKM for the negligence and poor conduct of this hospital.

I would like to express my gratitude to the nurses, sisters, staff, and doctors who assisted me and my family during our medical check-up and treatment at Island Hospital. Thank you to the Customer Service team, especially Ms. Primila and her colleagues, Sister Muru and the team at the I-Health Medical Check-Up Centre. Also, thank you to Mr. David and the X-ray radiology team. Mr. David was very helpful in providing information regarding treatment at Island Hospital. I also wish to thank Dr. Hng Peng Kiat, Dr. Vijaya Barath, Dr. Damian Wong, Dr. Eric Soh, Dr. Chow Chong Check, and all the nurses at the clinic. We are very satisfied with the service provided at Island Hospital. I will definitely recommend Island Hospital to my friends in Manado, Indonesia.

I am here more than 10 times ! To doctor : 1. Prof Datuk Dr. Oh Kim Soon (tulang) 2. Dr. Chow Chong Chek (Tulang) 3. Dr Mahalaxmi (kandungan) Over all the services is good. They try to help patient to getting well soon.

First time visited from Surabaya, Indonesia. We booked appointment with Dr. Chow & also full health screening for the next day. All done through online system. When we arrive there, they help us and direct us what to do and where to go. They also help us keep our luggages because we couldn’t check in yet to our accommodation. The doctor and the nurses also polite and helpful. The only downside is the waiting time is so long because so many patients. For health screening we came at 8 am, waited for an hour to be called, then finished at 12-1 pm. Then we need to come back at 3 pm to see doctor to read the results.

Doctor Chow room Nurse no have explain patiently Just ask something and call the patient and wait. indian with malay Nurse