The doctors I entrusted to care for my mother didn't do a good job. Expensive meds were prescribed and some of the consultation visits were just a waste of time and money. Her condition did not get better and she passed away. I'm referring to Dr Philip Poi and Dr Cheah Chee Ken. This is an update to my review since Customer Service contacted me to give feedback and assured me of a response. However, after more than 2 months and numerous calls to them (very difficult to contact them as they don't answer the phone - what Customer Service?!), they failed to provide any official reply to my email complaint despite assuring me they would. It clearly reflects their poor attitude and insincerity towards patients and family members. Pathetic for a supposedly esteemed medical center.