They accepted me as who I am, providing a space for my physical and mental recovery, thanks to the selfless, very prompt acting and medically very skillful Mr Loi (Consultant General Surgeon), Dr Quah (Anaesthelogist), the nurse team, the hospital and the Yayasan. 48 hours prior to see Mr Loi, I was rushing all around penang to look for a affordable and mentally comfortable space (so as not to trigger potential further anxiety) ! Though I am a marginalised yet systemically persecuted gender minority, they help without hestitate! I need not explain a lot of my situation as Mr Loi is an very experience surgeon! Just before anaehesia, two very high EQ team of Dr Quah (Anaethesialogist) make me completely release my long accumulated tense in past 48 hours..and make me able to laugh and to continue with the surgical procedure! When i look at the detail billing two days after discharge, I cried again when drafting this! never expecting such a deep discount given by Mr Loi (despite more complex adhession nature of the retrocecal appendicitis) which require a lot more steps!, deep discount by Dr Quah for anaethesia and deep discount by hospital for a seperate space to better support my recovery! Your help enable me to pass thtough the my strain financial position! I also remember well a nurse (Ms Juvita) who has been with the hospital since second year of opening. She told me some of them are there since opening, and helped pre opening cleaning!, perhaps, nurse team, its your commitment and your hearts towards those needed in society that makes you a excellance team today! The nurse team particially those a ward 3A, enable me to be aways the stress for physical recovery! The hospital's excellancy, perhaps is also due to the role model by their management. Manage to see 丁福南医生 during his ward check on second day! 最后，再次感激医生和护士们的医者父母心， 感恩医院，感恩院长，YAYASAN, 日恒长老，因为你们那一份渊源不断的善，让痛苦着看到了希望！