
Alternative Medicine · Palliative Medicine
Dr. Koon Sim Lan is a distinguished Palliative Medicine consultant at Beacon Hospital, renowned for her patient-centered, holistic approach. She expertly manages complex symptoms and ethical challenges in both cancer and non-cancer conditions, integrating acupuncture for enhanced symptom relief and comfort. Her leadership in implementing the Electronic Palliative Care Coordinating System (EPaCCS) and her contributions to multidisciplinary teams for hepatobiliary, pancreatic, and lung cancers highlight her commitment to advancing palliative care. Dr. Koon's work in improving information sharing between healthcare settings was recognized at the Patient Experience Network National Awards.
Saundrarajan Suppiah
November 14, 2025 at 3:53 PM
I have been accompanying my cancer stricken (bone mathestheses) wife for her montly treatment protocol since early March 2019. She couldnt walk and was almost bedridden then when i started the treatment in Beacon. Today miraculously she keeps going for the treatment on her own without my assistance after her treatment at Beacon Hospital. I wish to sincerely express my sincere thanks and appreciation to Beacon Hospital and i wish to sincerely commend Beacon Hospital, the Slecialists/Doctors (Oncologists) Dato' Dr.Ibrahim, the tireless Nurses (Malinder, Agila, Saradha and all other staffs for their excellent service and who made it possible for my wife to be comfortably on her feet again and resume her normal everyday life. I also wish to thank the staffs of the Billing Department especially Ms.Suganthi, Ms.Megala and the Pharmacy staff who were ever ready always and extremely helpful to us and not forgetting Ms.Wong, Ms.Margaret who was so kind and helpful too and all other staffs whom i have missed out their names I will not hesitate to recommend everyone out there looking for medical and specialist treatment please have Beacon Hospital in mind for the excellent, treatment facilities, service & hospitality. The environment is very pleasant and comforting and you will be served by the very pleasant, helpful and hospitable staffs of the Hospital.
jared david
November 14, 2025 at 3:53 PM
I would like to express my sincerest thank yous to all staff and clinical team of Beacon especially those attending to my mum in the Lily Ward. Dr Koon, in charge of mum’s pain management, Dr Toh, in charge of mum’s care for the past 3 years and his wonderful assistants Miss Chua and Miss Siew, Dr Dev, the nurses, Dr Betty, Kanmani lab assistant, Radiology unit Emanuella and Bavani, Loges from Accounts, the pharmaceutical team and the security guard Haraknan. Dr Koon who has been so careful and delicate to mum and takes time without looking at anything else and has that personal touch with comfort and kindness. These doctors are beyond-par. We have been hopping from one hospital to another, seen more than 8 oncologists from Malaysia to Australia to India to hong kong but none had his touch. Dr Toh is a person who has the gift of the gap, he thinks very carefully before prescribing meds to mum. He always focuses on what mum says and listens to her. He has such great passion, believes, and a man with a few words but lots of knowledge. Dr dev has done 3 operations on my mum. He is a great man. Very keen on details and comprehensive explanation on her surgery. Wise is the word to go. Miss Chua and Miss Siew has been so helpful and always keeps us updated on mum and has been giving mum support all these years, kudos to them. The customer care person during mums admission, Krishan, was such a lovely person. She is so soft-spoken and her smile can cure a person of all pain and agony. Her hospitality was beyond comparison. Rani, Dr Dev’s assistant who always motivates my mum and keeps her company is always willing to listen to her vent out her emotions. When mum was in the ward, the person in charge of mums meals was such a nice person. It was a Chinese lady, I am not sure of her name but she is very accomodating and prepared food as mum requested. Where in the world can we find such fine service in hospitals in Malaysia? Lastly, Ibu Deborah always gives comforting words and prays for mum at the ward. Every staff I met in the past 3 weeks have been nothing short of amazing going beyond their comfort zone to ensure our needs are met. It has been a very rough patch for us and the team at beacon has made it a little bit easier to endure and face the situation with their friendly professionalism, wholesome work ethics, conscientiousness, competence, and knowledge. Knowing exactly what we are up against and knowing that our mum is a very capable hand made it easier for us and gave us a feeling of security and hope. The team gave us the confidence that we are giving her the very best. Mum was under a lot of pain and sometimes projected it towards the staff but they took it like champs! They never once frowned or showed face. They always served and tended to her needs with a smile. They were super gentle and treated mum with dignity. The highlight of the whole ordeal was when Mdm Mary the founder of Beacon also dropped in to pray for mum. This touched us and we would like to thank you for that from the bottom of our hearts. I only have one suggestion to the management, perhaps you can do something about the name tags, it was not visible and I could not mention many of the staff nurses that were helpful as I couldn’t see their tags well. However, this is from the bottom of my heart, the whole team did a wonderful job! We will forever cherish the service received from all the doctors and the staff team of Ward Lily, Beacon. Everyone in this hospital is just happy. Everyone is full of energy and this boils down to great management and boss. I looked for the best for mum and beacon was my last choice after going to all the famous ones in Malaysia. It is a shame if this hospital is not seen by people as it is in an industrial area. It should be rated as 7-star premium for the kindness, service, etc. Once again, Thank You Beacon.
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Angeline Ng
November 14, 2025 at 3:52 PM
This hospital's doctors and staff are excellent. In particular, Dr. Ibrahim, Dr. Goh, and Dr. Koon are very dedicated and have never given up on patients. Additionally, Sister Angie, Sister Khoo, and Sister Sheeren provide excellent service. My heartfelt thanks and gratitude to the medical staff of this hospital for their care of my mother.
Chong 9091
November 14, 2025 at 3:52 PM
Good services and nice staffs in Lily Ward eg Srn Hidayah and Srn Alice, Joyce and Pharmacist Ms Ng. Especially best servive and friendly professional Dato Ibrahim and Dr Lee, Dr Koon. They all are professional, and caring towards me during my stay.
nelva Situmorang
November 14, 2025 at 3:50 PM
I highly recommend for people who has cancer to visit Beacon Hospital. All the doctors are very kind and they treat you as best friend. Also all the nurses are very friendly as well. Especially my primary Doctor Dato Ibrahim....he is very profesional. Special thanks to Dr Tengku, Dr Koon, Dr Felicia, Dr Goh, Dr Chong & Dr Naim. I would like to thank Ms Margaret, Ms Yanti, Dr Rajni, Ms Gurdip & Ms Joyce. Not forgetting the Wonderful team of Lily Ward nurses. Special thanks to Ibu Mina and Ibu Deborah for all their assistance. Helpful and lovely staff. In Beacon Hospital all are like family.
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