My first time ever being admitted to a hospital. On the recommendation of friends, I chose OSC for my knee arthroscopy surgery. The main reason I chose it was because one of its attending doctors, Dr. Lee Chong Meng is a highly reputable and exceptionally skilled orthopedic surgeon in Malaysia. Dr. Lee has more than 30 years of experience and an excellent reputation, something I had heard repeatedly from my mother and several elders I know. That gave me great confidence to entrust the future “life” of my right knee to him. Before meeting Dr. Lee, I had consulted other doctors. They simply told me it was age-related degeneration and advised me to tolerate the minor pain until the day I would need a full knee replacement. However, during a consultation with Dr. Lee, after reviewing my previous reports, he suggested this minor procedure in hopes of avoiding—or at least delaying—the need for a major knee replacement surgery in the future. After careful consideration, I decided to accept his professional recommendation to repair my damaged meniscus. OSC is a mid-sized private hospital specializing in orthopedic. It does not have the overwhelming busyness of larger hospitals with all kinds of patients constantly passing through, yet it has the advantage of allowing the medical staff to focus more personally on each patient’s care. Resham Kaur Mehel, Patient Liaison Officer , who handled my admission arrangements, always wore a lovely smile and carefully helped organize my room. Since the single rooms were fully occupied, she thoughtfully arranged a window-side bed for me with warm sunlight shining in. During admission, she even took time to come by and make sure everything was fine. Even after I was discharged, whenever I needed some documents, she continued to assist me promptly and efficiently. Throughout my stay, Dr Subashini and Dr. Reena was also a very kind doctor—graceful, professional, and always smiling. Among the nurses who cared for me, Minder and Vinu were especially attentive, responsible, and cheerful. Minder in particular brought so much laughter to my few days in the hospital. She is also fluent in several languages, which is truly impressive. Whenever she was around, the ward felt brighter and full of sunshine. Dr. Avvinash is a doctor I would highly praise. Although he was not my main attending physician, he still gave me many helpful suggestions and carefully explained my condition. He is the kind of doctor who makes patients feel warm, comfortable, and reassured, giving them confidence and encouragement. Shanmugapriyaa – She always greets every patient with a warm smile and a gentle voice at all times. Although she alone is responsible for managing the doctor and patient’s scheduling and arrangements, she handles each matter professionally, calmly, and efficiently, always more than capable of managing the workload. Despite my repeated questions on many issues, she consistently answered me with patience and a smile. Sister Hemahl - She was highly professional and skillfully removed the stitches from my wound. She also warmly assisted her fellow colleagues, reflecting her caring nature, supportiveness, and genuine concern for those around her. Rita, the Patient Care Assistant, was another warm and dedicated caregiver. She delivered my meals, made my bed, and changed my ice packs with great care. Rita, the Patient Care Assistant, was another warm and dedicated caregiver. After the surgery, I chose to return to this hospital for physiotherapy, and I believe that was my another fortunate decision. The four staff members: Bryan Leong, Darrel Ezran, Pamela Melay, Shanti Ramasamy. They were truly professional, knowledgeable, humorous, friendly, and encouraging. They made my follow-up therapy sessions enjoyable and gave me confidence as I worked hard toward a faster recovery for my knee. Thank you to these wonderful doctors and caring staff members for giving me the best treatment and care in such a relaxed and reassuring environment. Thank you all taking care of me and love all of you!

OSC is what I'd call a 10☆ medical facility. Dr Lee Chong Meng, my orthopaedic surgeon is the superstar that performed my bilateral total knee replacement surgery. He came, he replaced & it was flawless. The incisions, his daily visits (even Sundays), meticulous instructions for post-op care, total superstar. With him, Dr Subashini, the anaesthetist, wielded her magic needles & made the whole surgical process an incredulously painless experience. Simply magical. Despite these amazing doctors, the real mega superstars of OSC are their staff. From Ms Resham the patient relations officer, to Shanti the physio, to the entire nursing staff such as Azimah, Minder, Gayathri, Gurpreet, Yuni, Rita, Farhan, Izati, Putri, Aziee, Sister Rozana, Ragesh (so sorry to the ones whose name I can't remember), they were all truly God sent fairies who looked after me so well, like family, and executed my nursing care perfectly & always so kindly & effortlessly. Beautiful, sweet, fairies. Truly an all star team at OSC. Why would anyone go elsewhere for orthopaedic treatment/surgery.