Good hospital the staff is helpful, also filled with many great doctor ( Pak Malik & Pak Badrul ), the operation cost is on par with Indonesia hospital, but with more excellent service

What I can say, Island Hospital is a very professional hospital, all the staff are very helpful, I'm so thankful to meet the very kind doctors here, (thank u so much to Dr.Badrul and Dr.Malik Mumtaz), they are very patience to explain to me and my family. The canteen also very clean and all the staff there also very nice, the food are so delicious (believe me on this). Thank u so much for ur hospitality {^_^}

The doctors here are excellent, fast, and satisfactory. Dato Robert Ding and Dr. Badrul... I like them. However, the service for Admission (Cashless Insurance) is poor and very slow. I was asked for a deposit right upon admission, which is not how it's done in Singapore. Then, when I was about to be discharged, they asked for an additional deposit, which I refused. This is because the Insurance and Hospital should handle it. It turned out the form for the doctor was not filled out and completed, yet they blamed the Insurance. I was also passed around with questions, it was incredible... Please fix and pay attention to this immediately. It's a shame, the doctors are good, but the admission service is slow and seems to be deliberately prolonged. Thank you.

I would like to express my gratitude to Dato’ Dr. Malik and Dr. Badrul Hisham for their dedication and professionalism during my father’s recent treatment. Initially, I brought my father for a second opinion, but after experiencing Dato’ Dr. Malik’s excellent care and reassurance, we decided to proceed with thyroid surgery at Island Hospital. The surgery was highly successful, and I am extremely pleased with the outcome. The waiting time was reasonable, and the cost was well worth it.

In Penang, Island Hospital is one of the most popular and crowded hospitals for Indonesians. When my mother arrived at Island Hospital, her condition was quite concerning, requiring an ambulance. However, the doctors who treated her (Dr. Badrul and Dr. Robert Ding) performed their duties exceptionally well and were truly dedicated. Therefore, although it was quite pricey, it was absolutely worth it.