We went to emergency for my one year old son who was having high fever..doctor did few tests and drip for my baby..after the test it was positive covid..immediately doctor said it was not covered by insurance..even I said I can pay..then they said no ward for son..after they did all the test and inserted the drip which made my son cried badly..it is so ridiculous such a big hospital but no bed for patient..at last I have paid about RM700 just for the tests and drip and have to leave the hospital..next day I went to other hospital..the paediatric doctor checked my baby throughly and said no need to drip since no dehydration sign..but pantai hospital doctor did the drip to my son when he was not having any dehydration sign..overall not recommended..hefty bill and terrible experience

We had a great experience with Dr. Goh Chun Hwee and Dr. Thanasegar. They both took really good care of my daughter & explained everything clearly. They answered all my questions with patience & showed genuine care for her. I highly recommend them to anyone looking for kind and professional doctors. Please share our sincere thanks to Dr Goh & Dr Thana. Also, a big thank you to the ICU nurses. We really appreciate all the care and the sleepless nights you put in for my daughter, admitted on 17-22 August 2024. From Mummy Izzara Aisya

Admitted my daughter here due to high fever and caughing. Services provided was very fast and efficient, thanks to Dr Goh ( paed) and nurses in B2 ward. Really appreciate all the assistance we had received in Pantai Ampang hospital.

I visited the specialist center because my child had a high fever and cough. A deposit of RM 300 was required for the treatment. After submitting the deposit, I was able to see a general pediatrician. Dr. Goh was kind and gave me detailed treatment. He explained that my child was suspected of having pneumonia and needed to be hospitalized, so we went to the emergency room to get admitted. In the emergency room, if you don’t have Malaysian insurance, you need to pay a deposit of RM 3,000 for hospitalization. There are single, double, and quadruple rooms, and we stayed in a double room for 3 days. The ward facilities were like a 3rd-grade hotel, and we could choose hospital food with QR. However, the double and quadruple rooms only had chairs for the guardians, and there were no folding beds, so it was inconvenient to take care of the child at night. If the guardian needs to be present, I recommend a single room. The ward provided comfortable care, and the nurse responded quickly when called. Dr. Goh visited us on Sundays as well, as he often made rounds. I was impressed by his meticulous care and felt his warmth. My child's bacterial pneumonia recovered quickly and was discharged quickly thanks to his proper treatment. If your child needs to see a pediatrician at this hospital, I recommend Dr. Goh.

This morning, I had an appointment with Dr. Goh. I would like to express my sincere appreciation for his excellent service — he is a very experienced doctor and provided a thorough explanation regarding my eye condition. Thank you also to Atiqah for the excellent assistance. Well done to both of them. However, I would like to highlight an issue regarding the GL counter numbering system. I had taken a queue number under the Senior Citizen category — number 3001. I assumed that, since the counter opens at 8:00 AM, senior citizen numbers would be prioritized and called first. Unfortunately, that was not the case. Instead, I observed that three non-senior citizen numbers were called before any senior citizen number. When I approached the staff at Counter 1 to clarify, I was told (quite surprisingly) that only from 8:30 AM onwards would senior citizen numbers be called, and at a different counter. This was not clearly communicated, and I believe it can cause confusion, especially for senior citizens who expect priority service as indicated. I hope this matter can be looked into and improved, perhaps with clearer signage or announcements, so that patients — particularly senior citizens — are not left uncertain or inconvenienced. Thank you. Norlina