我们在这里的第一天因为一个不负责任的邻居（两人间共享）而感到压力重重，但随后一切都变成了我们几乎完美的入住体验。我们非常感谢 Mani 先生向我们保证会提供更好的服务，他确实做到了，而且做得非常出色。 非常感谢这里的团队，我们很喜欢我们在这里看到的一切。你们赢得了我们的心。 通常医院的食物都很清淡、不起眼，但这家医院并非如此。他们的厨师已经采纳了我们关于“过咸”的反馈，从那时起，餐点就变得绝对美味、风味十足，我们简直震惊于它做得如此之好。再次为餐饮团队鼓掌，他们每天都能烹制出五星级的西餐，这是我们的最爱！ 只希望这家医院在为所有即将到来的患者提供服务时能保持一致性，你们的团队成员是你们成功的关键。请好好照顾你们年轻的员工。 非常感谢 Mani 先生、Siti 女士、Ranveer 女士、MD6 团队、餐饮团队、家政团队，感谢他们确保我们的垃圾桶和卫生间得到清洁。 这里有太多名字无法一一列举，但在我写给 Mani 先生的感谢信中已经说明了一切。 我还会再回来看望你们的！ 致人力资源部团队，请奖励 MD6 的护理团队。他们辛勤的工作值得在他们本已沉重的肩膀上给予大大的肯定。 再次，向 Khoo 医生致以最崇高的敬意和爱意，感谢您出色的工作。 感谢 Tan 医生（麻醉科）为甲状腺患者提供了正确的剂量和出色的插管。术后醒来时一点疼痛都没有。这家医院的另一位专家。 至于另一位 Nagapan 医生（麻醉科），您对她甲状腺的评估以及术前解释都非常清楚，尽管手术当天有些紧张。但您做到了！太棒了！ 感谢大家，我们在这里住了 4 晚后即将离开，会想念你们的笑容和友好。 上帝保佑！

Nurse, facility & services: 5 ⭐ Food: certain meals can be too salty. 4 ⭐ Admissions & discharge in respect of insurance claim: very slow. I had to wait 6 hours before being given a bed. Discharge process takes time too or maybe the doctor was trying to rip off my insurance because i was hold for another day despite me being very clear i wanted to be discharged the day before. 3 ⭐ Asyraf from Radiology: very kind, gentle & considerate. He's so respectful to me throughout his service. 5 ⭐ Amirrul from Rehabilitation: the best physio experience ever. He explains & shares so many things to me. I gain a lot of useful knowledge from him. He also encourage me to do take-home exercise every day. Please raise his salary 👏🏻 1000⭐ Dr Malini from Sports Medicine: she assessed my condition gently and thoroughly and then proceed to explaining the whole situation VERY CLEARLY. I appreciate her using simple terms & not overwhelmed us by jargons. Love that! 5 ⭐ Dr Muru from Orthopedic: he was kind in the beginning & explain my condition nicely. But when he hold me for another day in the ward with an excuse that it's already night for discharge process, I felt something is not right. After he told me the cost of operations i said the amount has exceeded my insurance coverage & i would need to go to other hospital within my means. Dr Muru tried to help by getting in touch with his friend in HKL & according to Dr Muru's nurse i will have a surgery within 10 days and I have to wait for HKL nurse to call me. 5 days after that i still haven't received any call from HKL nurse so I got in touch with Dr Muru's clinic. The nurse said she'll ask Dr Muru about it. Days went by without any update nor phone calls. Until Friday i kept calling Dr Muru and HKL trying to confirm the said arrangement but to no avail. In the end, i finally got to call Dr Muru on Friday 4pm. He admitted that he got all the messages & queries from his nurse and PROCEED TO SCOLD ME. i was extremely shocked by this bcs this attitude is the total opposite of Dr Muru i met the week before. He raised his voice and repeatedly say he cannot arrange everything for me & there's nothing else he can do. I was so dumbfounded by this bcs HAD HE OR HIS CLINIC CALLED ME 3 days earlier, I would have tried other ways to get the treatment. But NOBODY CALLED ME TO SAY SO. Now all I'm getting is scorn by Dr Muru & still in pain. So, no thank you for Dr Muru's service..avoid him at all cost. He is dishonest with his words 👎🏻 0 ⭐