I have been suffering from recurrent perianal fistula for the past four months, with pain in the affected region that came and went. Since 2018, I have undergone five surgeries at two different hospitals, yet the condition remained unresolved. Due to this long and challenging journey, I took time to research thoroughly before deciding on my next consultation. Based on the search, I have selected Avisena Hospital for Dr. Ragu Ramasamy (Consultant General & Colorectal Surgeon). From the first consultation, I found Dr. Ragu to be highly convincing, experienced, and reassuring, especially after learning about the complex cases he has successfully managed. He explained my condition clearly, laid out all possible options, and discussed the way forward in a structured and transparent manner. What truly stood out was his decision not to rush into surgery. Instead, he chose to monitor my condition carefully and waited for the fistula tract to mature before proceeding. I strongly believe that the best surgeons know when not to operate and when is appropriate; Dr. Ragu exemplifies this principle. After thorough investigation and assessment, he selected the best surgical approach for my case—one that allowed me to avoid a second operation, resulted in minimal post-operative pain, and enabled faster recovery. Unlike my previous experiences, I did not have to endure months of daily wound dressing, which made a significant difference to both my physical and emotional well-being. I truly hope this marks the end of my long journey with perianal fistula, and I am deeply grateful to Dr. Ragu for that. Additionally, on the night before my operation, I experienced a severe anxiety attack. Despite it being late at night, Dr. Ragu personally came to the hospital to check on me and arranged for a cardiologist to review my condition to ensure my safety before proceeding. This level of care and prioritization of patient well-being meant a great deal to me. Hence, I would also like to express my sincere appreciation to my cardiologist, Dr. Mohd Firdaus Bin Hadi who responded promptly and checked on me immediately late at night to ensure there were no heart-related concerns and that I was safe to proceed. And provided the right medication for my anxiety. Special thanks as well to Consultant Anaesthetist, Col (R) Dato’ Dr Jaseemuddeen Abu Bakar, for seeing me prior to my operation. His calm explanation, reassurance, and encouragement truly helped ease my anxiety and gave me confidence going into surgery. Knowing I was in such capable hands made a big difference. -though later i was handed over to Dr.Esa. I would also like to sincerely thank Ms. Syuhada, Dr. Ragu’s assistant, who was exceptionally supportive throughout my journey, appointments & arrangements. she gave me a second reassurance that Im in a good hand of Dr and everything would be okay. She motivated me when I needed it most. I wholeheartedly recommend Dr. Ragu to anyone dealing with complex or recurrent perianal fistula cases, especially for patients who have undergone multiple surgeries without resolution. Based on my experience, his expertise, sound judgment, and compassion truly make a difference. And the ward and ambiance at Avisena is very comfortable and nice; which is very important to me in selecting a hospital too. (Except for the hot water for my sitz bath, i need to take from the flask) The nurses provided a very personal and good care while i was hospitalised making me comfortable.

A few doctors here are very good. Dr. Rashidi, Dr. Jamil, Dr. Khaizatul Ezam, Dr. Aizan, Dato' Dr. Razak, Dato' Dr. Jaseem, Dr. Zal, Dr. Khairuddin, Dr. Mahmud, Dr. Shahir, Dr. Ragu, Dr. Loga, Dato' Dr. Hameed, and Dr. Isa.

Underwent sinus antrostomy & washout by Dato Dr Abdul Razak on 17/1/24. The procedure went well and Anaest team Dato Dr Jaseemuddin did a great job as well. The bad side about Avisena is that you have to wait for more than 24hours to be admitted from the clinic. and it doesnt mean that you will get the entitled room cause the room almost always unavailable. they promise to upgrade the room but failed to do so. The food was horrible but there's always room for improvement. Please do so.. However, to revisit, i would say YES!

Nurse very friendly. Dato Dr give details explanation to patient