We are profoundly grateful to the doctors, nurses, and the entire medical team of UCSI Hospital for carrying out a perfect and successful left-hemithyroidectomy for my elderly mother.
Our deepest appreciation goes especially to Endocrine Surgeon Tan Sri Dr Noor Hisham, not only for his exceptional expertise and vast professional experience, but also for his kind and compassionate heart, which gave my mother—and us as her family—peace of mind and comfort, easing our worries about the surgery. Despite his busy schedule, he never missed his ward visits, personally attending to patients with great care and dedication. Every time we see him we felt the warmth by his gentle smile and voice.
From consultation through to the operation and recovery, every doctor, nurse, and the medical team showed remarkable warmth and attentiveness. They cared for my mother with great dedication and genuine kindness. Every face was lit with a gentle smile, making our days in the hospital reassuring and pleasant.
It is worth highlighting that after the surgery, my mother experienced no pain at all. The incision was small, beautifully sutured, and a week after the operation, her recovery has been excellent.
We wish to extend our heartfelt gratitude once again to the esteemed Tan Sri Dr Noor Hisham, the anaesthetist Dr. Peggy Cheang, Cardiologist, ENT Specialist, GP and all the caring and professional nurses in Ward 2A. A very special mention goes to the beautiful ever-smiling Shamini, whose gracious assistance ensured every step—doctor’s appointments, admission, and discharge—was carried out smoothly and seamlessly.
To all of you, thank you. You are truly beautiful angels and the pride of Malaysia. Thank you for your dedication to the nation, to the people, and to every patient under your care. We are immensely proud of you. Thank you UCSI Hospital!
