Saya baru saja menjalani perawatan di Columbia Asia Bukit Jalil Hospital yang baru didirikan, dan saya sangat terkesan dengan tingkat perawatan yang diberikan. Sejak saat masuk, staf resepsionis menunjukkan keramahan dan efisiensi, memastikan proses yang lancar. Lingkungan rumah sakit yang bersih semakin meningkatkan rasa nyaman dan percaya diri. Saya menyampaikan penghargaan tulus kepada Dokter Spesialis Penyakit Dalam saya, Dr. Mohd Johan, dan juga Dr. Thiagu, Radiolog atas perawatan mereka yang patut dicontoh dan dedikasi yang teguh. Keahlian mereka berkontribusi signifikan pada perjalanan pemulihan saya. Saya juga ingin menyampaikan terima kasih kepada Dr. Rohini dan tim Departemen Gawat Darurat atas respons mereka yang cepat dan penuh kasih selama saya masuk awal. Staf pendukung serta perawat dan asisten medis memainkan peran integral dalam memastikan kenyamanan saya selama saya menginap. Profesionalisme dan kebaikan mereka benar-benar patut dipuji. Saya dengan sepenuh hati merekomendasikan Columbia Asia Bukit Jalil Hospital atas komitmennya dalam memberikan perawatan medis yang unggul dalam lingkungan perawatan kesehatan yang ramah dan modern.

Kepada Dr. Gayethri, Saya ingin menyampaikan rasa terima kasih yang tulus atas perawatan luar biasa yang Anda berikan kepada ibu saya selama beliau dirawat di Columbia Asia Hospital Bukit Jalil. Dedikasi, kasih sayang, dan profesionalisme Anda memberikan kami kenyamanan dan ketenangan yang besar di masa yang penuh tantangan ini. Saya juga ingin berterima kasih kepada Dr. Afiq, Dr. Nagappan, Dr. Maathi, Dr. Rohini, Dr. Thiagu, dan Dr. Sharon Pal atas dukungan dan keahlian mereka yang luar biasa. Masing-masing dari Anda memainkan peran penting dalam pemulihan ibu saya, dan kami merasa sangat beruntung memiliki tim yang berdedikasi seperti Anda yang merawatnya. Secara khusus, saya ingin menyebutkan staf perawat atas upaya tanpa lelah, kebaikan, dan perhatian mereka terhadap detail. Kehangatan dan kesabaran mereka membuat ibu saya merasa benar-benar diperhatikan setiap hari. Terakhir, terima kasih kepada Columbia Asia Hospital Bukit Jalil karena telah membina lingkungan yang penuh kasih sayang dan profesional. Kami sangat berterima kasih kepada seluruh tim karena telah menjadikan pengalaman ibu saya senyaman mungkin.

Nurse, facility & services: 5 ⭐ Food: certain meals can be too salty. 4 ⭐ Admissions & discharge in respect of insurance claim: very slow. I had to wait 6 hours before being given a bed. Discharge process takes time too or maybe the doctor was trying to rip off my insurance because i was hold for another day despite me being very clear i wanted to be discharged the day before. 3 ⭐ Asyraf from Radiology: very kind, gentle & considerate. He's so respectful to me throughout his service. 5 ⭐ Amirrul from Rehabilitation: the best physio experience ever. He explains & shares so many things to me. I gain a lot of useful knowledge from him. He also encourage me to do take-home exercise every day. Please raise his salary 👏🏻 1000⭐ Dr Malini from Sports Medicine: she assessed my condition gently and thoroughly and then proceed to explaining the whole situation VERY CLEARLY. I appreciate her using simple terms & not overwhelmed us by jargons. Love that! 5 ⭐ Dr Muru from Orthopedic: he was kind in the beginning & explain my condition nicely. But when he hold me for another day in the ward with an excuse that it's already night for discharge process, I felt something is not right. After he told me the cost of operations i said the amount has exceeded my insurance coverage & i would need to go to other hospital within my means. Dr Muru tried to help by getting in touch with his friend in HKL & according to Dr Muru's nurse i will have a surgery within 10 days and I have to wait for HKL nurse to call me. 5 days after that i still haven't received any call from HKL nurse so I got in touch with Dr Muru's clinic. The nurse said she'll ask Dr Muru about it. Days went by without any update nor phone calls. Until Friday i kept calling Dr Muru and HKL trying to confirm the said arrangement but to no avail. In the end, i finally got to call Dr Muru on Friday 4pm. He admitted that he got all the messages & queries from his nurse and PROCEED TO SCOLD ME. i was extremely shocked by this bcs this attitude is the total opposite of Dr Muru i met the week before. He raised his voice and repeatedly say he cannot arrange everything for me & there's nothing else he can do. I was so dumbfounded by this bcs HAD HE OR HIS CLINIC CALLED ME 3 days earlier, I would have tried other ways to get the treatment. But NOBODY CALLED ME TO SAY SO. Now all I'm getting is scorn by Dr Muru & still in pain. So, no thank you for Dr Muru's service..avoid him at all cost. He is dishonest with his words 👎🏻 0 ⭐

Tadi Saya datang Radiologi untuk buat Ultrasound, Cik husna dan Dr thiagu sangat ramah. tak takut pun. Selesa sepanjang process ultrasound. Terima Kasih Dr Thiagu sebab buatkan ultrasound untuk saya.

5 star to these staffs ! Medical Assistant - Ain (Emergency) hebat masukkan jarum, very kind and sweet. Skills tiptop ❤️ Food Service - Fatin. Very friendly, nice and explain in details dan sentiasa mengingatkan bahawa makanan kena makan segera utk elakkan food poisoning. Xray - Husna, Asyraf, Nadia, Fazlan, Dr Thiagu - semua tiptop !! The bestttt !! Professional sangat3x !! Wad MD5 - Raihana, Mun, Jenis. Sangat caring, buat patient rasa tenang ❤️ Physio - Shobani, Rozita. Love sangat2 ultrasound massage. Tahu dimana muscle yg problem. Skills & experience undeniable. Dr. Zamri - high class trauma surgeon, explain in details in every single thing, and his assistant Vina is so kind. Love her. OT team - Dr. Afiq (anaest) explaination menenangkan. Dari nervous dapat explaination jadi cool down haha. Semua nurse dalam OT tak tahu nama tapi semua best. Tolak masuk dalam bilik bedah senyum2, patient pun kurang nervous. Tqsm ❤️