A thousand thanks to Dr. Ravind, Dr. Kong, and all the ED staff — especially Nurse Mimi, Dina, Atiqah, Rina, Syakilla, Kak Shida, and Kak Ray 🙏
Before this, I was admitted to other hospitals and developed trauma every time blood needed to be taken, IV line inserted, or medications given. I would always cry because it was painful, and nurses had to poke many times just to find a vein.
But at BTMC ED, the nurses are extremely professional — I honestly didn’t feel pain at all when they took my blood or inserted the line 😂 They were so gentle and even said, “Sorry if ada sakit, just bagitahu” 🥹 That alone meant so much to me. All the nurses I mentioned truly have very kind hearts. Even while handling two Red Zone patients at the same time, they still managed the situation calmly and professionally.im so nervous at red zone that time , but Dr. Ravind make me calm . acted very fast and efficiently in the Red Zone — I didn’t expect such prompt action 🙏 He is calm, professional, and explained everything very clearly and easy to understand. His response and treatment were excellent, and now I’m slowly recovering — truly grateful 🥹
Special thanks as well to Specialist Dr. Kong Wai Yew, who handled my case with great detail and professionalism. His treatment made me feel much better, and I followed everything he advised with confidence.
Big shoutout to the Medical Ward staff too — all very friendly, helpful, and provided excellent service, especially Nurse Rashini, Zulaikha, Julaika, and Lia 👍
Not forgetting my physiotherapists — Nico, Amir, and another Chinese female therapist (sorry I forgot your name 🙏). They helped me so much and explained clearly why each step was important.
Lastly, thank you to the pharmacist, Miss Aisyah — friendly, kind, calm, and very thorough. She came to my ward and explained clearly how to use my medications, making sure I truly understood everything.
Honestly, I felt very well taken care of ❤️🫰🏻🫂
Highly recommended ⭐⭐⭐⭐⭐
