I would like to express my deepest gratitude to Dr. Alex Khoo from the Pediatric Neurology Department at PCSH Hospital. He is a highly professional and experienced doctor, and what's even rarer is his immense compassion and patience. During the several months of my son's persistent eye blinking and facial twitching symptoms, which caused me great anxiety, Dr. Khoo not only accurately diagnosed the condition but also patiently and meticulously explained every step to me, making me feel reassured and trusting throughout the entire treatment process. With his professional treatment, appropriate medication, and most importantly, the management combined with the Kiddo diet (pediatric ketogenic diet), my son's condition significantly improved within just three months, almost fully recovering, which truly brings me immense relief and gratitude. I would also like to extend special thanks to dietitian Chui Jia Ying. She carefully explained the Kiddo diet to me, guided me step-by-step on how to prepare my child's meals, and provided many practical suggestions and information on purchasing ingredients. Her patience and professionalism made the transition to this dietary pattern much less difficult and much more confident for me. Although my child has recovered, this dietary approach is so healthy that I wish to continue using it for my other children's diets. My heartfelt thanks to Dr. Khoo and dietitian Chui for their selfless dedication.

My highest regards and millions of thanks are extended to Dr. Alex Khoo and PCSH. Dr. Alex, Mr. Haris (physiotherapy), and all the nurses in the pediatrics ward were extremely kind, friendly, and provided the best treatment and care for my child. Thank you also to Mr. Jeremy for assisting me in obtaining PCSH welfare funds. I am extremely grateful as these funds have been a great help to me. Thank you for all the excellent services, continuous support, and generous contributions made with utmost sincerity. I truly appreciate all the efforts, commitment, and care shown by PCSH, as it has not only been beneficial but has also made a very meaningful impact. This assistance and support clearly reflect commendable values of care, responsibility, and a spirit of togetherness that should be emulated. I pray that PCSH will always be granted success, abundant blessings, and continue to thrive in all endeavors and initiatives undertaken. May all the kindness shown be rewarded manifold. Sincerely, thank you. 🫶🏻

Dr Alex Khoo bed side manners, support of parents anxiety and diagnostic skills are excellent. From start to end he gave the best treatment, best advise and kept us in the loop of every single plan. Mr Tee of the pharmacy and his team were excellent in their counselling and services. All the nurses from ED to peads ward 2A were supportive, kind and alert despite nurses always being so busy. As a parent I had one meltdown moment due to strict policy and thank the nurse for handling my stress well after we had a chat. Thank you Fatimah Hospital ❤️

Exceptional Care at PCSH Ipoh – A Heartfelt Thank You to Dr. Alex and the Welfare Team I recently had the experience of being treated at the Perak Community Specialist Hospital (PCSH) in Ipoh, and I feel compelled to share how outstanding my experience was. From admission to discharge, the level of professionalism, compassion, and efficiency demonstrated by the entire team was truly remarkable. The medical and nursing staff at PCSH are some of the best I have encountered. They are not only highly skilled and knowledgeable but also genuinely caring and attentive to patients' needs. Every interaction was met with kindness and respect, which made a significant difference during my stay. I would like to give special recognition to Dr. Alex, whose expertise and bedside manner are truly exceptional. Dr. Alex took the time to thoroughly explain my condition and treatment options, answered all my questions with patience, and showed immense empathy throughout the process. His calm and reassuring presence gave me great confidence in my recovery. Thank you, Dr. Alex, for your dedication and outstanding care. I must also extend my sincere appreciation to the Welfare Department. Their support was invaluable during a challenging time. They assisted with administrative matters, provided clear guidance on financial arrangements, and checked in regularly to ensure my family and I were comfortable and informed. The welfare team’s kindness and proactive assistance greatly eased our burden and allowed me to focus entirely on healing. PCSH Ipoh is a hospital that truly puts patients first. The combination of excellent medical expertise and heartfelt support from teams like Dr. Alex's and the Welfare Department makes it a trusted healthcare institution. I wholeheartedly recommend PCSH to anyone seeking quality medical care in Ipoh. Thank you once again to everyone at PCSH for making a difficult journey much easier. You are all amazing! ---