A very good smooth experience delivery with KPJ Damansara. This is my second baby but my first baby was at different private hospital.It was my first experience in KPJ Damansara. My gynae is Dr Imelda Balchin which me and my husband really really satisfied with her consultation service and until my delivery day. Even the clinic assistant Aini Afiqah is a very friendly person and always update us on the doctor time. If doc were on emergency, she will update me and give new appointment time to me. So that i will no need to wait too long for the doctor. Plus the Anasthesiology in the labor room, Dr Jude Morgan also very good very friendly. He tried his very best to keep me calm during the delivery day. Not just me, he also calming my husband during that day. The anasthesiology team very great that they managed to find my backbone to half bius me to make sure my husband can be beside me during the operation. (Which my first born in different hospital unable to find my backbone and need to full bius me). A very well good brief and explaination to me and husband in the ward before went into the labor room by Dr Imelda and Dr Jude. Not to forget Dr Musa my baby paed was there in the labor room too to make sure my baby was fine. And until now my baby still follow up with Dr Musa. KUDDOS to all team on my delivery day 9th May 2022 👏🏼👏🏼👏🏼 From my gynae, Dr Imelda and her clinic assistant Aini Afiqah, my anasthesiology Dr Jude Morgan, nurses in labor room, nurses at ward 👏🏼👏🏼👏🏼 Me and my husband really appreciate and satisfied with all the services given to us 👏🏼👏🏼👏🏼 All the explaination given to us very informativeand very well explained! Thank you and keep up your good services KPJ Damansara🎉

Good patient care the the staffs are all very friendly and professional. Also special thanks to Dr Chan Siew How, Dr Jude and team. Keep up the good work Kpj!

1. The Doctors I've had experience with in KPJ Damansara Specialist i.e. gynae, heart, anesthesiologist were all superb like wow. Dr Jude, Dr Imelda, Dr Effa all super informative, gentle, very considerate and understanding and human touch as well which is hard to find usually my experience is doctors are arrogant no offence. 2. The admin is always uninformed. I think they have really bad communication with the management. Always get misinformed from them. About admission, payment, processes etc. Clueless. 3. The process to be discharged was super long after delivery. 4. The nurses at maternity overall were amazing except a few. I had to request to not have my baby be taken care by a few at the special unit for babies. I understand its a tiring job but parents to those sick babies are emotional and tired too. Some of them feel like government nurses. That sort of attitude. 5. My daughter had urine infection in just a few days after discharge. I suspect it was that rude nurse that caused it because at Home we change diapers very frequently and I'm very particular on that. I already have another daughter so I know how to care for the diapers and never had issues 6. Nurses at the baby care unit also inject too fast and recklessly my newborn baby's hand became swollen they had to plug in a new IV in the other hand. Really inhumane service. Again, government hospital services. 7. Maternity ward nurse spoke rudely to us. She told (not asked) us to bring the baby to her outside instead of her taking the baby from us in the room. Same rude nurse. Really need to ensure. 8. The nurses giving injections, taking blood tests/samples i think don't know or care to know how to do it painless for the patient. In sjmc it was always painless. There's a technique. But at KPJ Damansara Specialist it's so painful. Overall, if you have a special issue the doctors here are good but for actual service and care, try to admit somewhere else. I heard Thomson is good and price much cheaper.

A weeks stay, post surgery. Mesra Ward Nursing team, good going ladies! Housekeeping can improve cleanliness with consistency. Dr. Sebastian Tong & Dr. Jude Morgan, reassuring and warm! Valet service team, top notch and home run with customer service!! Thank you for the lovely support!

The services and care provided were very satisfactory. The specialist doctors are authoritative. Thank you to To' Puan Dr Maziah Ahmad Mahidin, Dr Jude Morgan, all the nurses, and staff at KPJ Damansara. You are all truly the best in providing service.