I would like to express my deepest gratitude to Gleneagles Hospital Johor, especially to Dr. Mohd Zaim Bin Mohd Rashid and Service Ambassador Ms. Irma Agil. I came to the Emergency Department with severe lumbar nerve compression and unbearable pain radiating down my left leg. The first person who attended to me was Ms. Irma Agil, and I must say, she was a true guardian angel that afternoon. She immediately recognised my pain, showed genuine empathy, and assisted me with such care and professionalism. The way she comforted me, guided me through every step, and ensured I was taken care of until I was warded was truly outstanding. Her service quality is exceptional, and I am extremely grateful for her kindness. I was then treated by Dr. Mohd Zaim, who is honestly one of the BEST orthopaedic and spine specialists I have ever encountered. He explained my condition clearly, acted quickly, and performed an endoscopic spine surgery with remarkable skill and confidence. His calmness, expertise, and genuine dedication made me feel completely safe throughout my treatment. Today, I can walk with relief again, all thanks to his professionalism and care. My sincere appreciation to both Dr. Zaim and Ms. Irma Agil for their exceptional service. Highly recommended to anyone seeking top-class medical care 🙏❤️

⭐⭐⭐⭐⭐ I would like to sincerely thank Dr. Mohd Zaim Bin Mohd Rashid, an Orthopedic & Trauma and Spine Surgery Specialist and his clinic team at Gleneagles Hospital Johor. I was genuinely impressed by how attentive, patient and responsible Dr. Zaim was during my consultation. He took the time to go through every detail of my spine injury with me and explained everything clearly, including the next steps and the process involved. Even when I had questions regarding my medical documentation, he patiently explained how everything would be handled, which gave me a lot of reassurance. I would also like to thank the two clinic staff members who assisted me. They provided timely reminders and updates beforehand and were always willing to help whenever I needed assistance. They were very kind and never made me feel like I was troubling them. The clinic was clearly very busy with many patients, but everything was still handled in a very organised and professional manner. Despite the workload, Dr. Zaim still took the time to make sure I was properly attended to and that I understood my condition and treatment plan. I truly appreciated that. With my hospital admission coming up next week, I feel very reassured knowing that I can entrust my spine injury to such a dedicated and responsible doctor. I feel very fortunate to have met Dr. Zaim and his team. Thank you for the patience, professionalism, kindness and genuine care. It truly means a lot to me during this difficult period. Highly appreciated and highly recommended. ⭐⭐⭐⭐⭐

Friendly staff and helpful from ward 3A. Good service and the facilities here are super great. Dr Zaim respond soo fast and nice. Food also very good and tasty. The best part is the hygiene at this hospital is perfect. Ms Fai from customer care also friendly when visited at ward. The best hospital in town!! Totally recommended!!

I have been to Hospital Gleneagles Medini, Iskandar Puteri, Johor several times to accompany my mother and brother for their appointments with Dr. Lua and Dr. Zaim. From the moment we entered the lobby, the service has always been warm and …

Dr zaim was good and nice service given Nurses all are polite and helpful