
Head and Neck Surgery · Otolaryngology (ENT)
A pioneering Consultant ENT, Head & Neck Surgeon and certified Robotic ENT Surgeon in Malaysia, Dr. Ahmad Kusyairi Khalid is renowned for his expertise in minimally invasive Transoral Robotic Surgery (TORS). He brings advanced techniques from fellowships in Sleep Surgery and Head and Neck Oncology Surgery, offering patients innovative solutions for complex conditions. Dr. Kusyairi is a respected international speaker, dedicated to leveraging cutting-edge robotic technologies for optimal patient outcomes in both adult and pediatric care.
Khairul Makhtar
December 14, 2025 at 1:50 AM
Updated Review – 19 Nov & 6 Dec 2025 (Avisena Women’s & Children’s Specialist Hospital) This is an update to my earlier review regarding my son's previous difficulties getting admitted. My son was warded again on 19 November 2025. Initially, I did not want the clinic to refer us to Avisena Women’s & Children’s Specialist Hospital, but my wife had faith in the hospital and requested the doctor to go ahead with the referral. Looking back, I’m glad we followed her decision, because this time our experience was very positive. From the moment we arrived, the Emergency Department staff and doctors treated my son with great care. The assessment was fast, professional, and reassuring. He was first admitted to HDU, and the next day safely transferred to a normal ward. Throughout his stay, the nurses, physiotherapy team, staff, and especially Dr. Ahmad provided excellent care, clear explanations, and showed genuine concern for his wellbeing. Then on 6 December 2025, my son was admitted again, and once more the service was consistent — smooth, attentive, and handled with professionalism. The hospital team continued to show dedication, empathy, and efficiency during both admissions. Because of these two positive experiences, the hospital has successfully regained my trust. I am truly grateful and will not hesitate to give my compliments and 5-star rating to the team involved. My previous review will remain, as it reflects what we went through before — but this updated review highlights the major improvement in service quality and patient care shown by the current emergency & ward teams. Thank you to all nurses, staff, physiotherapists, and Dr. Ahmad for treating my son with such kindness and professionalism. ----------------------------------------------------------------------------------------- Previous Experience: Very disappointed. Many time my son was rejected to be warded after done early treatment at emergency. Such a big hospital building but not enough bed. Or there is some “Double Standard” going on. Recently was today around 10.30pm when my son was very weak after having wheezing. Being ask to check to other hospital at around 12am++. Wasting time to do checking & checking. Then need to do preliminary checking at other hospital. Now 2.45am still at emergency at other hospital. Thanks god other hospital accept for warded. Being a loyal customer for many years. Even have scar on my shoulder cause of door tempered glass shattered, hit my shoulder & ear during my visit that time. Thanks
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Rosbesh
December 8, 2025 at 3:36 PM
Thank you to Dr. Ahmad Kusyairi Khalid for successfully performing the acute sinusitis surgery. This was my first experience undergoing surgery and being admitted to the ward. Everything went smoothly from the beginning of my ENT screening until my discharge from Avisena. The professionalism shown by Dr. Kusyairi's assistant in accommodating my requested date changes is greatly appreciated, right up to the ward admission appointment date. I am extremely satisfied with every service provided by each staff member at Avisena. All of them, without exception.
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