I want to express my deepest gratitude to Dr. Neoh Kar Keong. He is truly the definition of ‘仁心仁术’—a doctor with both a benevolent heart and superb skills. Dr. Neoh is exceptionally thorough; he thinks deeply about every diagnostic step to uncover the root cause of an illness. He explains every treatment path and its consequences with extreme patience.What makes him truly amazing is how he goes above and beyond his duties. He is often at the hospital during off-hours and personally calls or texts family members during critical moments. Most importantly, he truly cares about the patient’s family; he checks on our well-being and helps us with the necessary mental preparation (心理准备) during tough times.It is rare to find a doctor so dedicated to both the patient and their loved ones. We are incredibly blessed to have him."

Dr. Neoh Kar Keong is the true definition of a doctor with a heart. In an era where medical care can often feel rushed, he stands apart for his incredible thoroughness. He never settles for just treating symptoms; he is relentless in finding the root cause of an illness. I'm really salute on his passionate. The way he takes the time to provide patient, detailed explanations gave our family an immense sense of confidence and peace during a very turbulent time. He truly goes above and beyond the typical duties of a physician. Whether it was personally checking in on my father’s progress, working well into his off-hours to review charts, or offering genuine emotional support when we were at our lowest, his dedication was unwavering. He didn’t just treat my father; he cared for our entire family with a level of compassion that is rare to find. Dr. Neoh acted as our anchor, coordinating seamlessly with other specialists and translating complex medical jargon into terms we could understand. By explaining every choice and setting clear expectations for what lay ahead, he removed the fear of the unknown. We feel truly blessed to have had his dedicated care throughout these years. He is a rare, responsible, and deeply patient doctor who treats his profession as a true calling. I really want to said thank you to him.

We would like to express our deepest gratitude to the doctors and nurses at Kek Lok Si Hospital Penang for their outstanding care and compassion shown to my late mother during her final days. A special and sincere thank you to Dr. Neoh Kar Keong, whose dedication and professionalism went above and beyond. Dr. Neoh did everything possible to manage the complications my mother faced, and he always took the time to explain her condition to us in great detail, giving us both clarity and comfort during a very difficult time. His kindness, patience, and unwavering commitment to my mother's care truly reflect a heart of gold. We are especially grateful for Dr. Neoh’s compassion on the day my mother passed. He even made the effort to video call my sister, who was rushing to the hospital, so she could be with our mother in her final moments. That gesture meant more to us than words can say. The hospital itself is very clean, well-managed, and the staff are enthusiastic and attentive. We are truly thankful for the care provided and will always remember the love and respect shown to our mother. Thank you once again, Dr. Neoh, and all the amazing staff at Kek Lok Si Hospital. Warmest regards, Wong family (Your patient The Late Khaw Suan Kee)