I would like to express my heartfelt gratitude to Dr. Ravind, who attended to me earlier at the Emergency Department. He carefully checked my condition, asked about my pain, and clearly explained the IV medication as well as the discharge medications that were given to me. I would also like to extend my sincere thanks to the ED nursing staff who assisted and monitored my condition. I’m sorry I didn’t manage to get your name earlier. From the moment I registered, through observation, until I was seen by Dr. Ravind and the ED nurses, the service was truly outstanding. I am very happy and satisfied with the care and attention provided. Special thanks as well to the Pharmacy staff, Miss Faz, for her very clear and detailed explanation of my medications. She was friendly, professional, and always greeted me with a warm smile. I truly hope this excellent level of service can be consistently provided to everyone who comes to BTMC.

My twins were admitted to the pediatrics ward. The staff were very kind and friendly. The doctor was also kind and friendly. The hospital food was very delicious; it was diced, making it easy to eat. Very good. And the doctor in the Emergency Department, Dr. Ravind, was very friendly.

A thousand thanks to Dr. Ravind, Dr. Kong, and all the ED staff — especially Nurse Mimi, Dina, Atiqah, Rina, Syakilla, Kak Shida, and Kak Ray 🙏 Before this, I was admitted to other hospitals and developed trauma every time blood needed to be taken, IV line inserted, or medications given. I would always cry because it was painful, and nurses had to poke many times just to find a vein. But at BTMC ED, the nurses are extremely professional — I honestly didn’t feel pain at all when they took my blood or inserted the line 😂 They were so gentle and even said, “Sorry if ada sakit, just bagitahu” 🥹 That alone meant so much to me. All the nurses I mentioned truly have very kind hearts. Even while handling two Red Zone patients at the same time, they still managed the situation calmly and professionally.im so nervous at red zone that time , but Dr. Ravind make me calm . acted very fast and efficiently in the Red Zone — I didn’t expect such prompt action 🙏 He is calm, professional, and explained everything very clearly and easy to understand. His response and treatment were excellent, and now I’m slowly recovering — truly grateful 🥹 Special thanks as well to Specialist Dr. Kong Wai Yew, who handled my case with great detail and professionalism. His treatment made me feel much better, and I followed everything he advised with confidence. Big shoutout to the Medical Ward staff too — all very friendly, helpful, and provided excellent service, especially Nurse Rashini, Zulaikha, Julaika, and Lia 👍 Not forgetting my physiotherapists — Nico, Amir, and another Chinese female therapist (sorry I forgot your name 🙏). They helped me so much and explained clearly why each step was important. Lastly, thank you to the pharmacist, Miss Aisyah — friendly, kind, calm, and very thorough. She came to my ward and explained clearly how to use my medications, making sure I truly understood everything. Honestly, I felt very well taken care of ❤️🫰🏻🫂 Highly recommended ⭐⭐⭐⭐⭐

"I would like to express a thousand thanks to Dr. Ravind, Dr. Kong, and the Emergency Department (ED) staff, Dr. Ravind is excellent at providing advice and treatment—his explanations are very easy to understand. His efficiency in handling my health issue is extremely prompt. I am now gradually recovering. Therefore, I would like to thank Dr. Ravind and the ED staff once again—you are truly amazing! 👍"And also medical ward staff u all very friendly and good service👍 5 ⭐ I will rekemen highly tq😘😘

A heartfelt appreciation to the BTMC emergency staff, especially Dr. Ravind, for attending to my father-in-law, Mr. Chellaya Nagappan, on 27 December 2025. Dr. Ravind provided exemplary care. His explanations were clear, and the treatment plan was thorough and reassuring. We are deeply grateful for your dedicated service.