I would like to express my deepest and most heartfelt gratitude to Dr. Tai Lai Yong, Oculoplastic Surgeon, who I truly believe is a hero who came into my life at a very critical moment. On the 1st of this month, I developed a serious bacterial infection in my eye. My eyelid was so swollen that I could barely open my eye. The situation was urgent, and I was immediately admitted to the hospital for a series of examinations and treatment. I am already a very complicated eye patient. Due to multiple eye surgeries, medications and infections over the years, my eye has been through a lot and has suffered significant damage. When the infection happened again, it honestly felt like I was suddenly thrown back into a world of darkness. I was extremely worried and frightened about whether I would be able to see again. What touched me the most was that, despite how complicated and serious my condition was, Dr. Tai Lai Yong stepped forward and helped me when I needed it the most. I was admitted during the weekend, and the situation was not easy. Yet Dr. Tai went above and beyond for me. She even came late at night to bring me from the ward to her clinic for further examinations and scans using the necessary equipment. She carefully assessed my condition, treated the infection around my eye, and most importantly, did everything she could to help protect my vision. She also went the extra mile to help me find other experienced and specialised doctors who could continue with the next stage of my treatment. Her sincerity, kindness and dedication gave me hope during one of the darkest moments of my life. Today, I am able to sit here and write this long review with my own eyes and express what is truly in my heart. I am incredibly grateful that I met Dr. Tai at that particular moment in my life. Her professionalism, knowledge, skills and genuine care made such a huge difference to me. After going through surgery and treatment, being able to open my eyes again and see the beautiful world around me is something I will never take for granted. Dr. Tai, thank you from the bottom of my heart. My family and I sincerely appreciate everything you have done for me — not only for your medical treatment, but also for the kindness, reassurance and hope you gave me when I needed it most. To me, you are not just a doctor. You are the hero who reached out her hand when I was in the darkest moment of my life. Thank you, Dr. Tai Lai Yong, for helping me find my way back into the light. ❤️

Writing this review on behalf of my daughter. My daughter started her eye treatment and surgery with Dr. [TAN LAI YONG ] since March 2025, and we are still under her care up to now. Dr. [TAN LAI YONG] is extremely patient and professional. She explained the diagnosis and treatment options in detail, took time to listen to our worries, and answered all our questions thoroughly without rushing. After the eye surgery, the result was not yet ideal. The doctor recommended the medication my daughter is currently using for her eye condition. She also assisted us with the complicated application process for this overseas new drug. We fully understand that Dr. [TAN LAI YONG ] is very busy, with a heavy patient load and surgery schedules. We have also experienced waiting times and delays, but this is understandable given her workload. We are really grateful for the wonderful care provided. She is one of the best doctors we have ever met. Highly recommend this doctor