I cannot recommend Dr. Rafi and his team highly enough. From the very beginning of my pregnancy journey through delivery and postpartum care, I felt genuinely supported, cared for, and in the safest hands possible. As an expat, and as a first time mom, one of my biggest concerns was navigating pregnancy and childbirth away from my home country and support system. However, from the moment I walked into the clinic, I felt welcomed, cared for, and completely at ease. The warmth and compassion shown by everyone made me feel like I truly belonged and was never alone in this journey. What stood out most about Dr. Rafi was his ability to keep me calm, even during crisis situations. When I experienced issues with my blood sugar and other stressful moments, he was incredibly kind, reassuring, and always took the time to explain everything clearly. His calm demeanor gave me confidence when I needed it most. My elective C-section experience was made so much easier thanks to Dr. Rafi, his amazing team, and the exceptional support they provided throughout the process. Despite being a smaller clinic, they deliver a level of personalized care that is truly special. You never feel like just another patient- you feel like family. A special thank you to Tila, who was always so accommodating and supportive, as well as Dr. Raymond, whose care and guidance were invaluable. Dr. Karanjeet entertaining my late night calls filled with concern and the rest of the medical team who were highly capable and professional, ensuring that every concern was addressed promptly and thoroughly. I would also like to recognize the wonderful nursing staff, receptionist Najeah, and even the accounting team, who went above and beyond to accommodate us. Every member of the clinic played a role in making us feel supported especially Dr Paul, in helping us stay calm during difficult moments, especially when I was having trouble with my blood sugar. My post-operative care was equally outstanding. A special mention goes to physiotherapist Prema, whose expertise, encouragement, and compassionate approach made a huge difference to my recovery after my C-section. Having such dedicated support during those early days helped me regain confidence and recover more comfortably. Post-delivery, we were equally impressed by our pediatrician, Dr. Jessie. She is incredibly competent, patient, and thoughtful. She never rushes appointments, takes the time to answer every question, and ensures parents feel informed and confident in caring for their newborn. It is rare to find a healthcare team where every single person- from the doctors and nurses to the reception, physiotherapy, and administrative staff-works together so seamlessly and compassionately. We are deeply grateful to Dr. Rafi and the entire team for making what could have been an overwhelming experience feel manageable, reassuring, and even positive. Thank you all for your outstanding care, professionalism, and kindness. We will always remember the support you gave our family during one of the most important times in our lives.

Pelayanan yang luar biasa diberikan. Dr. Ummul dan Dr. Rafi adalah dokter yang luar biasa. Sangat perhatian, dan rendah hati. Perawat di bangsal sangat profesional dan mereka datang memeriksa sesekali. Penjelasan yang baik dari Dr. Wan, ahli anestesi, sebelum prosedur spinal. Dr. Ng, dokter anak, sangat sigap dan menjelaskan segalanya dengan sangat jelas. Dr. Jesse memeriksa bayi keesokan harinya dan memberikan penjelasan serta saran yang baik. Secara keseluruhan, sangat puas dengan tim rumah sakit. Kerja bagus!

Rumah Sakit UMRA telah menjadi bagian dari hidup saya. Saya menyukai segalanya tentang Rumah Sakit UMRA. Terutama Dr K @ Dr Karamjit Kaur A/P Surjit Sigh. Beliau terlihat dingin di luar tetapi sangat ramah dalam pendekatannya yang tegas saat melakukan perawatan. Saya sangat yakin dengan akurasi pekerjaannya. Saya telah melalui seluruh proses persalinan selama 9 tahun ini dengan bantuannya. Sangat berterima kasih. Bayi saya dan saya sehat. Dr K adalah salah satu alasan mengapa saya setia pada Rumah Sakit UMRA. Selain itu, terima kasih banyak kepada perawat staf yang sangat ramah. Laila, Anitha, Roselle, Umi, Resepsionis dan semua orang yang tidak sempat saya tanyakan namanya. Kalian semua sangat dekat di hati saya. Saya harap kalian semua menyukai brownies yang saya kirim. Saya juga menyukai perawatan dari dokter-dokter yang merawat saya baik di bangsal maupun di ruang konsultasi. Terima kasih Dr Rafi & Dr Ummul karena telah mendirikan Rumah Sakit UMRA di Shah Alam ini. Semoga sukses dan semakin jaya di masa mendatang.

Saya melahirkan anak pertama saya di sana dan anak kedua saya baru-baru ini, semuanya berjalan sempurna dari pemeriksaan pertama hingga persalinan! Mereka semua melakukan yang terbaik dan bekerja dengan penuh perhatian ❤️ Dan harganya terjangkau dibandingkan dengan klinik lain! Saya ingin berterima kasih kepada Dr. Rafi dan Dr. Ummul serta semua perawat, mereka sangat baik dan Dr. Wan Mohamad Akbar, anestesiolog saat operasi caesar saya, dia sangat menenangkan dan menjelaskan setiap langkah, itu sangat membantu saya untuk mengurangi stres dan ketakutan 💚 terima kasih Rumah Sakit Umra 🙏💖

Persalinan saya yang ke-3 di sini. Pemeriksaan dengan Dr. Yus. Beliau sangat Menyenangkan, Ramah & selalu memberikan saran yang luar biasa selama semua pemeriksaan. Semua orang mulai dari staf kebersihan hingga staf perawat sangat baik & membantu. Pemilik rumah sakit itu sendiri, Dato' Dr. Rafi sungguh luar biasa & memberikan banyak kepercayaan diri & memiliki sikap yang sangat positif yang membuat saya merasa sangat nyaman & beliau memberikan dukungan di setiap langkah selama persalinan saya. Saya merasa sangat bersyukur karena saya memilih untuk melahirkan ketiga anak saya di sini & bahkan saudara-saudara saya juga memilih untuk melahirkan di sini. Terima kasih banyak Rumah Sakit Umra ♥️ *2 foto: Bayi-bayi RUMAH SAKIT UMRA Dari kanan ke kiri: 2017, 2017, 2016, 2015, 2014, 2020, 2023