We would like to express our heartfelt gratitude to Prof. Dato' Dr. Kwan, Prof. Dr. Chris, Prof. Dr. Shahnaz, and the entire scoliosis medical team for the excellent care given to our son during his scoliosis surgery. Everyone was highly professional, knowledgeable, and reassuring. The explanations and instructions were always clear, and the surgery and recovery went smoothly. We especially appreciated that the team kept us updated throughout the surgery—it meant so much to us as parents. Our son's scoliosis has been successfully corrected, and we highly recommend this wonderful team to anyone seeking scoliosis treatment.

i salute d most dedicated doctors i hv ever met in d country : Prof Kwan, Prof Chiu + Prof Shanaz who worked as a team for my scheduled lumbar surgery in mid Dec 18. however a new MRI revealed tat i actually require a major surgery lasting 4-6 hrs. d concensus arrived at by d team was that i wld be instead given an epidural steroid injection for d timr being by d very competent Prof Shanaz. when he administeted it i felt that it was only an ant bite ! while executing d whole procedure, Prof Shanaz made sure i was comfortable n he spoke in d most calming voice telling what he was going to do next. that put me at ease n filled me wif confidence that it wld be successfully done. of course d pre + post operation manual prepared for patients was most enlightening. inside it are explanations of what to do b4 n aft ur specific surgery. an immensely useful guide for patients. Prof Kwan exudes and inpires confidence in me as to what steps r appropriate for my lumbar's deteriorated condition. he reminds me of d shepherd who knows what to do his 'lost' sheep. Prof Chiu too takes his time to explain patiently n clearly to me + my husband regarding my case.he set up a WhatsApp group chat tat incld d whole team, Prof Kwan's PA Sr Chua, my husband n even my daughter who's far away. meanwhile i hv posed some questions n i alws get prompt replies from d doctors. that leads me to alws wonder : how do these super doctors manage it, wif clinic reviews, surgeries n explanations to patients, ward rounds.. now i m into d 12th day of d steroid jab + i m still doing fine wif minimal nerve pain in my legs n pelvis. these doctors r extremely dedicated to their profession , ethical n full of empathy. they r rare gems in d world of medicine in our country!

My mum was referred to Prof Kwan Mun Leong for her back pain where she has suffered for the last 8 years. We have seen many doctors and Professors on her case for multiple opinions and finally decided to get the surgery done by Prof Kwan in UMSC. We came to this hospital because of him. We were ulterly impressed by our first visit where we were briefed on the diagnosis and treatment in documents, clearly drawn out to us in picture and words. We went home with very clear in terms of how the surgery will be carried out, how much would it cost as well as how to take care before and after the surgery. My mum’s had to go for TLIFT treatment and the surgery was performed by Prof Kwan and Prof Chiu, partner by GA Doctor Shahnaz. 3 of them visited my mum 2 times before going into surgery explaining to us again how the procedures would be done, until we were very clear. During the procedures, we get WhatsApp updates from the team on how the surgery went without us having to worry so much. I am amazed to see my mum able to stand up and walk on the next day of the surgery. All 3 doctors continue to visit my mum and reassure everyone of us in terms of how the surgery went as well as reminding us to perform the care instructions post surgery. We really thank Prof Kwan, Prof Chiu and Dr Shahnaz on the excellent care and services. We are able to get in touch with them through WhatsApp should we have any worries or questions arise even after discharge. Please keep up the great work as this is how you are different from others and we will continue to refer those who needed help to UMSC Orthopaedic Surgery team.

Scoliosis surgery - posterior spinal instrumented fusion using pedicle screw system (T6-L3), date - 10 February 2018, and now my son has passed 3 weeks post surgery with amazing recovery process. Indeed the whole experience at UMSC of my son's (Abdullah Fahim, age 13) surgery was a very convincing and amazing journey. Kudos to the surgeons, Prof Kwan Mun Keong and Prof Chris Chan Yin Wei, the rest of the surgery team, Prof Shahnaz and other doctors, the nurses.... And not to forget Sis Chua and also Winnie whom have given us a top notch experience. Truly amazing!!! We just would like to emphasize here that the personalize attention given directly by Prof Chris and Prof Kwan was indeed the point that captured our heart. (Everyone may say UMSC may not have the best bed🙁, but they do have the best surgeons!!). Remarks from a family friend from the UK Jacqui and Geoff Thompson which all of us in Malaysia feel the same - that this is our first in medical history experience, "I’ve never seen any updates like that before whilst they are in surgery what an amazing initiative. So pleased the operation has gone well wishing Fahim a speedy recovery. He’s a brave young man who I am sure will be up and about in now time. Love to you all 💕" Keep it up Profs and UMSC!!!

Heartfelt thank you to Prof Kwan, Prof Chiu, Prof Shanaz and the medical team for their professional skills and wonderful care throughout my TLIF L4 L5 and Stenosis L4 L5 surgery treatment that took placed on 16th November 2018, 8.00pm. Special thanks to Prof Kwan and Prof Chiu, you guys are truly remarkable doctors with kind heart that we respect and trust. ❤ Best regards from Tan Ah Mooi, Helen