I went here for the first time to see Dr. Ozlan from Orthopaedics and from beginning to end, it was a very smooth experience. I booked my appointment online through their website, and their WhatsApp team reached out to me to confirm the appointment. I was also reminded of the appointment by text message 1-2 days before. Parking was quite full but we managed. Directions to the main lobby was clear and I found the registration counter (Lobby 2) through the help of the customer service desk. Registration was also very smooth (remember to bring your GL and referral letter), and each staff were very courteous. The Orthopaedics clinic was easy to find, and though I got a little lost, a nurse kindly directed me to the consultation waiting area. Next, Dr. Ozlan himself was very well-experienced, kind, and thorough. He took his time to examine my medical history and conditions and also taught me some helpful stretches for back pain! I really appreciate not having to rush through the consultation and having the medical concepts explained to me clearly. I generally don’t enjoy going to hospitals, but found that the experience is made more pleasant here. I’d absolutely recommend coming here for your medical needs :)

Visited Gleneagle recently and I am very impressed and satisfied with the professional services provided by Dr OZLAN IZMA, Orthopaedic surgeon. Dr. Ozlan demonstrated outstanding medical expertise, patience, and genuine compassion during my consultation. He took the time to listen attentively to my concerns, explained my condition and treatment options clearly, and ensured that all my questions were answered thoroughly. His calm and reassuring approach made me feel comfortable and confident throughout the treatment process. What impressed me most was his sincere dedication to patient care. He treated me with kindness, respect, and empathy, making me feel valued as a patient rather than just another case. His professionalism, attentiveness, and willingness to provide practical advice reflect the highest standards of healthcare excellence. I would also like to commend the hospital staff for their courteous and efficient service, which contributed to a positive overall experience. My sincere appreciation to Dr. Ozlan and the entire team for their outstanding care and commitment to patient well-being.

5E Room 4 I want to express my heartfelt appreciation for the care and support especially to Dr Ozlan & all Nurses (Ward 5E) Your dedication is truly admirable. Thank you for everything u do for ur patients.

Triage nurse ms Norisa very helpful. I’m grateful for yr excellent service. Thank you Dr ima for being the dedicated, thoughtful, and compassionate doctor! I feel so blessed to have you as my doctor!