I have been suffering from recurrent perianal fistula for the past four months, with pain in the affected region that came and went. Since 2018, I have undergone five surgeries at two different hospitals, yet the condition remained unresolved. Due to this long and challenging journey, I took time to research thoroughly before deciding on my next consultation. Based on the search, I have selected Avisena Hospital for Dr. Ragu Ramasamy (Consultant General & Colorectal Surgeon). From the first consultation, I found Dr. Ragu to be highly convincing, experienced, and reassuring, especially after learning about the complex cases he has successfully managed. He explained my condition clearly, laid out all possible options, and discussed the way forward in a structured and transparent manner. What truly stood out was his decision not to rush into surgery. Instead, he chose to monitor my condition carefully and waited for the fistula tract to mature before proceeding. I strongly believe that the best surgeons know when not to operate and when is appropriate; Dr. Ragu exemplifies this principle. After thorough investigation and assessment, he selected the best surgical approach for my case—one that allowed me to avoid a second operation, resulted in minimal post-operative pain, and enabled faster recovery. Unlike my previous experiences, I did not have to endure months of daily wound dressing, which made a significant difference to both my physical and emotional well-being. I truly hope this marks the end of my long journey with perianal fistula, and I am deeply grateful to Dr. Ragu for that. Additionally, on the night before my operation, I experienced a severe anxiety attack. Despite it being late at night, Dr. Ragu personally came to the hospital to check on me and arranged for a cardiologist to review my condition to ensure my safety before proceeding. This level of care and prioritization of patient well-being meant a great deal to me. Hence, I would also like to express my sincere appreciation to my cardiologist, Dr. Mohd Firdaus Bin Hadi who responded promptly and checked on me immediately late at night to ensure there were no heart-related concerns and that I was safe to proceed. And provided the right medication for my anxiety. Special thanks as well to Consultant Anaesthetist, Col (R) Dato’ Dr Jaseemuddeen Abu Bakar, for seeing me prior to my operation. His calm explanation, reassurance, and encouragement truly helped ease my anxiety and gave me confidence going into surgery. Knowing I was in such capable hands made a big difference. -though later i was handed over to Dr.Esa. I would also like to sincerely thank Ms. Syuhada, Dr. Ragu’s assistant, who was exceptionally supportive throughout my journey, appointments & arrangements. she gave me a second reassurance that Im in a good hand of Dr and everything would be okay. She motivated me when I needed it most. I wholeheartedly recommend Dr. Ragu to anyone dealing with complex or recurrent perianal fistula cases, especially for patients who have undergone multiple surgeries without resolution. Based on my experience, his expertise, sound judgment, and compassion truly make a difference. And the ward and ambiance at Avisena is very comfortable and nice; which is very important to me in selecting a hospital too. (Except for the hot water for my sitz bath, i need to take from the flask) The nurses provided a very personal and good care while i was hospitalised making me comfortable.

I have been to this hospital twice. One for surgery (Dr. Azhar Anis) and another one recently for my cervical spine treatment (Dr. Raffiz Ali) and echocardio (Dr. Firdaus Hadi). All I can say that they are all professionals in their fields with consultation and post treatment consultation as well. Process of admission was great (provided that you are ready with complete document), in-patient service was extraordinary. The forte of this hospital is its CS with affordable fees (for private hospital). I would like to extend my sincerest thanks to all nurses, staff, my two personal physio therapists (Serene and Regu) and everyone who involved with me directly during my stay in this hospital. Keep up a good work! I definitely refuse to be in hospital back again but I hope we can cross each paths again in different setting. Be blessed, everyone!

First-time admission experience, the process from the emergency department to the ward was very fast. Dr. Arif Sukimin and Dr. Firdaus Hadi explained all procedures in detail. Diabetic nurse, Farahida, also provided informative explanations on diet and blood sugar control. The physiotherapy department also provided excellent treatment, and my pain has reduced so far. Overall, I am very satisfied! Thank you Avisena!

Assalamualaikum, my name is Sri Danarlin, a patient of Dr. Firdaus. I am very satisfied with the services of this hospital. Thank you to Dr. Firdaus, Nurul Khairunnisa, and Raynuga for assisting me very well. Hope to see you again. I am here again now, but to see Dr. Saravanan for FOMEMA. Met Nurul Khairunnisa and Raynuga again. Thank you all for being so kind.

I am a patient with a heart condition who saw Dr. Firdaus Hadi for my heart. Thank you to Nurul Khairunnisa Raynu Manjula and all the staff at KPJ Sentosa ground floor for their excellent service.