I had my ReLeX SMILE at Sunway Eye Center by Dr Umi 2 weeks ago. It was a great experience, compared to another eye center in Bukit Jalil. The ReLeX SMILE eye examination in Bukit Jalil was disappointing (Consultation was rushing, not much details of the eye procedure & inexperienced optometrist).
In contrary, in Sunway eye center, Dr Umi was very patient to go through all the details, answered my doubts one by one, and checked my eyes carefully. Doctor found out blocked oil glands in my eyes, so she prescribed me medicine and showed me how to do warm compress, so that I can do it at home (Unlike another eye center, which want me to do eye spa at another RM350/session).
Not only that, to make sure my eyes are fit for the procedure, Dr Umi asked me to come back visit for multiple times and these visits FOC (included in the full eye examination).
The optometrist, Siew Peng was very professional, detailed and patient-centered. During eye checking, all details and queries are answered very well.
On the procedure day itself, i was informed of the medications prescribed, cautions to take note after procedure and who to contact after procedure if anything gone wrong. Also, they explained the details & process of the ReLeX SMILE procedure for 3 times before the real laser came to my eyes.
I was really at ease during the procedure because i know what to expect & what to do. not only that, Dr Umi will keep talking to you throughout the whole procedure to make sure you are doing good.
I can see quite clear right after the laser. After I went home, the optometrist even called me up to make sure my eyes are doing fine. The redness, tearing, tinging sensation and discomfort gone off at least 50% the next day wake up.
On second day after procedure, almost all eyes discomfort are gone, just that i need to apply eye drops constantly and cannot use my eye too much on gadgets.
All in all, kudos to the whole team! The overall experience was beyond expectations. I'm glad that I had visited Sunway Eye Center and had the procedure done here.