I have passed by this hospital many times but did not think I will have to come here one day to get medial attention for my son. Our regular pediatric clinic was closed on Saturdays so I had to search for the nearest pediatrician in my area. My search lead me to Dr. Farzana at Columbia Asia. I took the chance to bring my 3-year old son here by myself and I am glad I did that. My little boy was nervous about going to new places, especially without his mother around, even though this hospital had a very nice and refreshing environment. We were pleasantly approached by an amazing staff, Madam Sharifah Fatma, who immediately can tell I was having a challenge time handling my son alone and offered may ways to calm and distract him while I go thru the registration process. The service by Madam Sharifah Fatma and her team was amazing, friendly and very understanding of the effort to handle a child that cries a lot. I was then escorted to the nurses station for weighing and height measurements, then to the pediatric clinic for consultation. Although I DID NOT make an appointment (because this was a last minute decision), I did not have to wait too long; just two patients before us. And also Dr Farzana's clinic had plenty of fun and interesting things for a child to enjoy! (I have attached the photo). And Dr Farzana was very warm and delightful to meet in person. She treated us like we are old friends! When my son calmed down, Dr Farzana managed to explain to me many things. Luckily my son's case was nothing serious and we only needed medication. After consultation, we were escorted again by her nurse to payment counter. The staff here were nice and professional. Because there was some delay in my billing process, the staff alerted me about the delay and apologised in advance for the inconvenience to wait a little longer. In comes Madam Sharifah again...! And this time, she presented me with a complimentary magazine! She even helped me to take photos of our first father-son hospital trip together (see next photo). She then escorted us to the pharmacy to collect our medication. The pharmacist explained each medication and also helped to write on the labels what symptoms these medicine is best used for. That was very useful to know and a good tip to do. From our arrival till our departure, we were always accompanied by a member of the staff. This is something positive I see in this hospital and I hope it is followed elsewhere. To get a treatment like this with great hospitality leaves a wonderful experience to me. I do not look forward going to any hospitals. But only for THIS hospital, I am glad to get this positive experience. THANK YOU SO MUCH to Dr. Farzana and her nurses. To Madam Sharifah Fatma and her team, for the excellent service and care you all gave, it will be an unforgettable experience. :-D

Thank you so much for Dr Nuzul in ER for immediate response and my peads Dr Farzana taking care my daughter during admission in ward MD1 . I'm so happy and appreciate the service in CAHTEBRAU...

Dr Farzana is experienced. It was a great service.

Very good hospitality! Dr Farzana also very experienced Doctor. Selesa

Its great experience in columbia..doc farzana n all staff super friendly….columbia its a nice place