Staff were friendly and worked quickly, but I did not appreciate being asked personal questions by your PR/Marketing staff right after I came out from operation room (it's none of your business what my religion is and what surgery I did and I should not be asked to disclose this in a shared ward) when I wasn't even fully recovered/conscious. After I was pushed out of the op room while I was half conscious I saw almost 10 staff went through my personal particulars and medical records (are they interns?) without involving taking care of me. I believe only the nurses & doctors involved needed to know my data provided. Anes doctor asked irrelevant questions prior to surgery. Protect your patients personal data is priority area your hospital can improve on. And please let your patients rest after surgery instead of bombarding them with your marketing questions!

My first time to Beacon Hospital. The price was reasonably good on the dexa bone scan that I wanted to do n the WhatsApp staff that texted me recommended that if I purchase a health screen package then I will pay even much lesser for the dexa bone scan. After consideration I took up his recommendation and I am grateful that it is a blessing that from the health screen report I discovered that I had an illness that need to be treated urgently. . Further the staff are service orientated n courteous. Packed breakfast and lunch were also provided with compliments. Thanks to the management, Dr Leong, Pn Ain and all the staff for such a pleasant visit to Hospital. Keep up the good work 💕❤️

Thank you to Dr. Bong Jan Jin, a very responsible and meticulous doctor (who tirelessly visits his hospitalized patients even on holidays), and his nurse Olivia Ling, as well as Dr. Leong Kok Weng (a super experienced anesthesiologist). On 2/9/2022, they successfully helped my husband undergo a pancreatic and spleen resection surgery (a highly complex surgical procedure). This surgery was extremely difficult because my husband had been injured during a previous surgery by another doctor. Fortunately, with Dr. Bong's experience and assistance, the surgery was completed successfully. 🙏 Three years ago, after a surgery at a public hospital, my husband was so traumatized that he gave up on treatment a second time. The surgery lasted 13 hours, and his wound became inflamed and wouldn't heal. He was even injured internally during that surgery. 😭 Fortunately, during this recent surgery, Dr. Bong helped him resolve all issues, including addressing his previously unresolved wound. This major surgery was completed in about 4 hours. His recovery was also rapid; he was able to eat on the second day. My husband himself said that the previous surgery and this one were vastly different because it wasn't as painful as the last time. We are so grateful to have met Dr. Bong, a doctor with such a positive attitude and excellent medical skills. 🙏🙏🙏🌹🌹🌹 He is a doctor worth recommending. I am grateful for the medical care and equipment at this hospital. We are grateful to Dr. Dato Dr. Ibrahim, Dato Dr. Anuar, and other doctors and staff who were very kind and arranged everything for us, making us feel very secure at this hospital. Thank you to all the friends we met: Angie, Stella, Petty, Adah, Frennie, Marmi, Fiza, Yati, Daniel, Nany Sukimin, Ibu, Zamri, and the entire team (as some names are unknown, I cannot list them all). 🙏 I also want to thank Joyce Ku for taking care of every meal my husband had daily. Joyce Ku meticulously prepared nutritious meals for patients, helping my husband's appetite and wound recover quickly. 🌹 (My husband was already very thin before the surgery, and even more so afterward, but Joyce sent him essence of chicken daily to help him recover.) Since he couldn't eat solid food, Joyce carefully cut it into small pieces for him. Terima kasih to the pharmacist who prepared the patient's medication (Syafiqah and all staff). Thank you to Dato Ibrahim and the nurses for facilitating all the medication transfer arrangements to Perak for the patient. 🙏🥳👍 Today, 15-8-25 (it's been about 5 years since my husband and I came to Baokang). I met Angie Ng sister around that time. Today, my husband is hospitalized at Baokang for treatment, and it's my birthday. Angie sister brings me food every morning. This morning, she even brought a birthday cake 🎂 and KFC for my husband and me to celebrate our birthday in the hospital 🎂. Thank you for this love; it's wonderful to have you. She also comes every morning to give my husband positive energy and full confidence for his treatment. The hospital and patients are so fortunate to have you. 🥰

Overall experience is too Good. Dr. Leela explained each and everything in clear and under stansable manner. Nursing staff are very friendly.