I've read a number of reviews here and I'm left wondering if some of these people went to the same hospital I visited. 2 1/2 months ago I had total knee replacement surgery performed by Dr. Goh Eng Tet. I am a citizen of the USA and I can honestly say the care I received at Loh Guan Lye was the best I have ever received. Dr. Goh exudes confidence and capability. I felt fortunate to have found him and have him perform the surgery. I was so impressed by the cleanliness and efficiency of the hospital. The same morning I had my initial consultation with Dr. Goh I was immediately scheduled for all the pre-surgery tests. X-rays, ECG, blood test and ultrasound were all performed in approximately 2 hours and results were ready for review the same day. This is unheard of in the USA. This process alone takes weeks or months to complete. I met with Dr. Goh the following day as I needed an additional test as a result of the previous day tests. When that was completed we reviewed all the tests results and I was cleared for surgery. He said he could perform the surgery on Friday, 5 days after the initial consultation. In the US this process would take 6 months to finally be scheduled for surgery. Du to my own situation, I needed to delay until the following Monday. Everything about my experience with Loh Guan Lye exceeded my expectations. Of the many things that impressed me with the hospital and the skill of Dr. Goh were the staff at the hospital. Every person I encountered was friendly, helpful and professional. From Dr Goh and his assistant, the receptionists, the lab technicians, the nurses who cared for me after surgery, my physical therapist and even those who served my meals and cleaned my hospital room, they all seemed to share one common characteristic. They all seemed to genuinely care about ME and my health. Even the young men that meet you at the entrance with a wheelchair and assist you getting to your appointments shared this same concern. They came to recognize me and were always there with a smile and a wheelchair to help me. I will never forget the day I exited the car while they brought me a wheelchair and told them I didn't need one anymore, I could walk. They all gave me big smiles and a thumbs up at my recovery. It was really a special moment for me. Thanks to my physical therapist and the skills of Dr. Goh my recovery has been very fast. I was able to walk without the need for a walker in just 5 days. My physical therapist didn't like that and urged me to continue to using the walker for an additional week or two. Now, 2 1/2 months later i am walking and climbing stairs at ease. I'm still strengthen the muscles in my legs that had not been used much in the prior 3 years, but I am well on my way to full and complete recovery. I simply cannot express in words my thanks to everyone who attended to me. Customer Service even assisted in getting my Visa extended so I could complete my recovery. At some point in the future I will surgery on my other need. I have already decided, no matter where in the world I may be when that time comes, I will be returning to Loh Guan Lye and Dr, Goh to have that surgery. I wouldn't even considered having it performed somewhere else. To all of you at Loh Quan Lye, I send you a heartfelt THANK YOU!!! You gave me the rest of my life back! Gene

Let me introduce mayself. I am Fifi from Medan. "I'm writing to highly recommend Dr. Goh Eng Tat, an orthopedic arthroplasty specialist at Loh Guan Lye Hospital in Penang. My mother recently underwent knee surgery (joint implant left knee) under his care on 22 Sept 2025, and we're extremely satisfied with the outcome. Dr. Goh's professionalism, expertise, and compassionate approach made a significant difference in her recovery journey. His ability to explain the procedure, address concerns, and provide post-op care was impressive. Special mention to Sanjeet, the nurse/sister, who was incredibly kind, helpful, and caring throughout our interactions. She truly made a positive impact on our experience. Highly recommended for anyone seeking top-notch orthopedic care!"

So my mother had surgery at Loh Guan Lye Hospital on June 16th for a total knee replacement by Dr. Goh Eng Tat. Dr. Goh's explanation was easy for my 56-year-old mother to understand. The hospital stay was only 2 nights and 3 days. On the second day after surgery, she was already learning to walk. As of now, my mother can walk using a single crutch. Thank you, Dr. Goh. Thank you also to Nurse Sanjeet for all the help with registering for Dr. Goh, and for always responding when I chatted to ask questions 🥰

My heartfelt gratitute to Dr Goh Eng Tat for treating my knee pain and performing knee arthroscopy for me. He is a very skillful and experienced surgeon. He explained my condition very clearly with the model and MRI image. It was never occured to me that I would undergo surgery, but with Dr Goh I knew I was in good hand and everything turned out smoothly. I would also like to thank Dr Goh's nurse, Ms Sanjeet, for her hospitality and help with administrative procedures such as making appointments, insurance form, etc. The downside of my experience is the admission room. I requested single room but admission said all 1 bedded, 2 bedded rooms were full. In order to stick to the surgery schedule, I was admitted to general ward (5 bedded room) while waiting for the single room. The waiting list was forever from morning to night to the next day. I ended up staying at 5 bedded room during my whole admission (2 nights) there, while I knew the next day hospital was already not as full because it was Saturday, even the whole ward corridor was empty but they still didn't give me the single room.

Dr Goh Eng Tat is a very experienced surgeon in knee surgery. He provides evidence-based medicine with patient-centered care approach. He is good at explaining the condition with drawings and radio imaging, along side with the treatment options. Dr Goh's nurse, Ms Sanjeet is also very friendly and helpful especially when you have any administrative problem e.g. insurance, requesting medical report and etc. Booking Dr appointment with Ms Sanjeet is hassle free.