My wife experienced severe abdominal pain on 2 April 2026 and was first attended to at the Emergency Department by Farah Zuhairi Muqri and Dr. Shaari. All procedures were carried out in an orderly manner, with clear and professional explanations provided throughout. We were then referred for a scan by Dr. Farhana and Dr. Chen. Even while on call, they were attentive, approachable, and provided excellent explanations with a warm and reassuring attitude. We were subsequently transferred to the ward with the assistance of Afifah Shazreen, while Adam supported us with the documentation process. In Ward 6, Siti and the rest of the team ensured that all processes ran smoothly throughout our stay. The Radiology team was outstanding—very calm and professional, which helped ease my wife’s panic and distress. The kitchen staff also provided meals courteously and professionally. Special thanks to Muzzamir and his team for efficiently managing the delivery of personal belongings, as well as to Jin Weng and Manorani for the beautiful bouquet. Overall, excellent job by Picaso. The staff are well-trained, professional, and highly knowledgeable.

"Hi Dr. Cheng Harn Chin/Dr Hema and entire staff Picaso at Level 3 (Endoscopy and Fluorosccoy Unit. Just wanted to say a big thank you for everything you’ve done. I really appreciate your kindness, patience, and all the care you’ve given. It means a lot! Best wishes for Picaso Hospital Take care, MRN25006133 Kavindraa.S --- Let me know if you'd like it to be even more relaxed or specific to a situation!

Gandhimadhi assisted me very well with my hospital discharge. The treatment and I care I received from Dr.Chen and the medical staff was excellent.

Good explanation from Gastro Dr Chen Harn Chin👍. Reception staff Winnie very friendly gave clear direction and also thank to all Endoscopy Daycare nurses too.